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Some time ago, I saw (Reddit, IRRC) a tale about how someone REALLY got back at a telemarketer. They were a tech who installed phone systems, and they recognized some tones the system gave when it hit the "OK I've got a live person on the line - do I have a free marketer to talk to them?" stage (BTW, I *HATE* the arrogance of them not only disturbing me, but that they feel their staff's time is too valuable to waste on dialing and waiting for someone to pick up, so they have a machine dial, and if their target picks up they expect the TARGET to wait until someone is available to push useless crap on them).
Yep, it was this thread on Reddit (just googled a couple words I remembered from the thread which were unlikely to occur together in normal conversation).
Any fool can piss on the floor. It takes a talented SC to shit on the ceiling.
What amazed me about this one is that she didn't see anything wrong with what she was doing!
What is sad is that I once had two employees who thought this way, and got pissed off when they were not paid for their entire shift. They thought it was perfectly acceptable to walk in over an hour late or show up on time but leave 2-3 hours early. I told them both point blank that they would only ever get paid for the hours they actually worked anywhere they worked. One of the pair asked me what I meant as I handed them both their walking papers.
I don't know where they got the idea that working less than their scheduled hours meant that they still got paid for all of their scheduled hours. But after that they weren't my problem anymore.
I mean I don't care what level your membership is, my reservation is my reservation. If I made a reservation with a hotel and then someone after me calls in and gets my reservation canceled because they have a higher membership and the hotel doesn't even call me to let me know my reservation was changed or canceled I'd take my business elsewhere too.
Interviewer: What is your greatest weakness?
Me: I expect competence from my coworkers.
I mean I don't care what level your membership is, my reservation is my reservation. If I made a reservation with a hotel and then someone after me calls in and gets my reservation canceled because they have a higher membership and the hotel doesn't even call me to let me know my reservation was changed or canceled I'd take my business elsewhere too.
But it was such a beautiful karmic experience.
I'm willing to bet both reservations were made on the same phone call and he didn't realize, or acknowledge, that the first one he made was cancelled since it was the last one in the system.
And yes, it is a sucky way to run a hotel.
"I don't have to be petty. The Universe does that for me."
... and the hotel doesn't even call me to let me know my reservation was changed or canceled ....
Maybe the hotel did call; NAR does edit those for length. But unless the initial reservation was explicitly tentative (in the same manner as standby tickets from an airline), I agree that the bump policy is sucky.
Ah, a variation on the magic back room.
Too bad with lodging you can't scam a five-minute break out of it.
Seriously though, who with a dime's worth of common sense doesn't make a reservation in such touristy area? Oh yeah, what's the name of this forum again Never mind, I answered my own query.
"For a musician, the SNES sound engine is like using Crayola Crayons. Nobuo Uematsu used Crayola Crayons to paint the Sistine Chapel." - Jeremy Jahns (re: "Dancing Mad") "The difference between an amateur and a master is that the master has failed way more times." - JoCat "Thinking is difficult, therefore let the herd pronounce judgment!" ~ Carl Jung "There's burning bridges, and then there's the lake just to fill it with gasoline." - Wiccy, reddit "Retail is a cruel master, and could very well be the most educational time of many people's lives, in its own twisted way." - me "Love keeps her in the air when she oughta fall down...tell you she's hurtin' 'fore she keens...makes her a home." - Capt. Malcolm Reynolds, "Serenity" (2005) Acts of Gord – Read it, Learn it, Love it!
"Our psychic powers only work if the customer has a mind to read." - me
This story here is sadly accurate. The items we have had customers attempt to fill up with fuel are as follows: plastic milk bottle, small 7up bottle, plastic carrier bag, watering can, bucket, glass milk bottle. And my brother, who used to work in a petrol station, once had a customer who wanted to fill a potty with petrol. Needless to say, we refused every one and then weathered the storm of SC outrage that followed our suggestion to buy a £4.99 jerry instead.
People who don't like cats were probably mice in an earlier life. My DeviantArt.
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