It's always doom and gloom with this paper.......but this Customer article made me laugh. Hate for SC's has been around as long as I can remember but these days, we can slag the bastards off on the net instead of in the staff room with friends/colleagues.
I remember when I first came across the popular sport of "Customer Bashing". I was lucky enough to actually work with my Mum for a while in a shop. My Mum is THE customer service professional. What she doesn't know about Customer Service just isn't worth knowing. No one can ruffle her feathers. But the minute the assholes walked out that shop door, she would bash like a good 'un!! She taught me all I know.
Nothing really beats sitting with your colleagues and slagging the scum bags off over a cuppa......except bashing them on the net!!!!
What would be funny is maybe one day, an SC might read one of our stories and recognise themselves!!!!!!!!!!!
I remember when I first came across the popular sport of "Customer Bashing". I was lucky enough to actually work with my Mum for a while in a shop. My Mum is THE customer service professional. What she doesn't know about Customer Service just isn't worth knowing. No one can ruffle her feathers. But the minute the assholes walked out that shop door, she would bash like a good 'un!! She taught me all I know.
Nothing really beats sitting with your colleagues and slagging the scum bags off over a cuppa......except bashing them on the net!!!!

What would be funny is maybe one day, an SC might read one of our stories and recognise themselves!!!!!!!!!!!





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