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This is really frustrating the hell out of me and I need to vent before I end up making being an asshole to someone who doesn't deserve it.
About a month ago, I finally saved up enough money to order myself some new clothes online. I spend a day and a half making sure I had the correct measurements for my body, and that these were exactly the clothes I wanted. Hey, this stuff is expensive, and I don't wanna get the wrong thing.
I placed my order. No problems. I was told it would be roughly 5 to 10 business days through Netherlands Post (Post NL).
A month has now passed and I still don't have my stuff. I have been tracking the items, and according to the Post NL tracking site, they arrived in Australia on the 26th of June. I called Australia Post, and according to them, it hasn't hit the customs center and they suspect it isn't in the country. I've asked that they start an inquiry on their end to find the items.
Post NL though? Absolutely useless responses so far. I'm going absolutely batty, as I think I've been fairly patient. I'm trying to remain polite, but I'm getting fairly exasperated at their habit of telling me "here's your tracking number, it'll get there when it gets there. Wait, actually it's already there. Wait, maybe not. Anyway, keep checking the tracker." Way to keep me going around in circles guys.
I'm giving it a 24 hours before I start getting firm about getting a direct answer. Don't get me wrong, I'm doing everything I can to remain polite and calm, but this is phenomenally bad service.
About a month ago, I finally saved up enough money to order myself some new clothes online. I spend a day and a half making sure I had the correct measurements for my body, and that these were exactly the clothes I wanted. Hey, this stuff is expensive, and I don't wanna get the wrong thing.
I placed my order. No problems. I was told it would be roughly 5 to 10 business days through Netherlands Post (Post NL).
A month has now passed and I still don't have my stuff. I have been tracking the items, and according to the Post NL tracking site, they arrived in Australia on the 26th of June. I called Australia Post, and according to them, it hasn't hit the customs center and they suspect it isn't in the country. I've asked that they start an inquiry on their end to find the items.
Post NL though? Absolutely useless responses so far. I'm going absolutely batty, as I think I've been fairly patient. I'm trying to remain polite, but I'm getting fairly exasperated at their habit of telling me "here's your tracking number, it'll get there when it gets there. Wait, actually it's already there. Wait, maybe not. Anyway, keep checking the tracker." Way to keep me going around in circles guys.
I'm giving it a 24 hours before I start getting firm about getting a direct answer. Don't get me wrong, I'm doing everything I can to remain polite and calm, but this is phenomenally bad service.
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