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Zynga really messed up big time today!

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  • Zynga really messed up big time today!

    There was an issue with Farmville today with farms not loading up properly and as you could imagine, the Zynga forums were lit up with people complaining.

    As part of their troubleshooting they gave directions on how to do a tracert (in a nutshell, a list of IP address "hops" between your PC and the target) and post the results in the forum.

    A forum open for all to see - everyone.

    Yep, they asked people to post their IP addresses as well as a very nice street map to where they are and if you're at a company, oh buy! You also posted the IP addresses of routers and gateways in your company's network!

    While I agree that a tracert will help find out where the problem was, they should have created a new admin account and tell people to send it to them in a private message, NOT to have people post it in pubic view.

    Several people posted warnings about this but many disappeared for being "unproductive posts" A thread telling people about the dangers of doing this was closed and deleted.

    Hours later "new" members (join date Dec 2010 with 1 or 2 posts, including the post they made) started to pop up saying don't worry, it's safe, showing people other ways to do it, etc..

    It is very scary that over 2000 people have posted this. I'm sure most have been harvested by now (some of us joked what would happen if 4chan got a hold of that thread?)

    Here's a screenshot of their request:

    Quote Dalesys:
    ... as in "Ifn thet dawg comes at me, Ima gonna shutz ma panz!"

  • #2
    Yegods... what a flustercluck.

    Gotta love it when a company gets way too big for it's britches.

    ^-.-^
    Faith is about what you do. It's about aspiring to be better and nobler and kinder than you are. It's about making sacrifices for the good of others. - Dresden

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    • #3
      it... it took me a few minutes to stop laughing as a psychological defense.
      I'm dead certain 4chan and a bunch of spammers/worse have gotten ahold of those IPs...
      ye gods indeed.
      "Is it the lie that keeps you sane? Is this the lie that keeps you sane?What is it?Can it be?Ought it to exist?"
      "...and may it be that I cleave to the ugly truth, rather than the beautiful lie..."

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      • #4
        A true Digital Darwin moment.
        Something kind of sad about the way that things have come to be.
        Desensitized to everything, what became of subtlety?

        Comment


        • #5
          Put it this way I showed this thread to my boyfriend who's a retired (currently) internet secuity specialist and he just was

          I have a fair idea on what can be done with that information since we've talked a little about what he has done (what he can talk about anyway) and what can be done with information like that so I can be more aware. I'd have been asking for another way to contact them regarding my information if I wanted to but at the moment I'm staying away from their tech side and just waiting it out as usual.
          As soon as I start thinking
          That I'm sensible and sane
          The Random Hedgehog comes along
          And fiddles with my Brain
          (from card I got)

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          • #6
            Kiddies, I want you to take all the green pieces of paper out of Mommy & Daddy's pockets and purses and mail them to...

            Soupy
            I am not an a**hole. I am a hemorrhoid. I irritate a**holes!
            Procrastination: Forward planning to insure there is something to do tomorrow.
            Derails threads faster than a pocket nuke.

            Comment


            • #7
              I'd say it's shocking, but this is Zynga. Not only have they not given a damn about security in the past, a lot of their systems are designed to circumvent standard security measures.

              Do yourself a favor, stop playing their crap.
              I AM the evil bastard!
              A+ Certified IT Technician

              Comment


              • #8
                Unfkingbelievable!

                What's next, Visa has a problem with some of the credit cards, so they ask everyone to post the numbers in an open forum?

                You can't make shit like this up!
                Sometimes life is altered.
                Break from the ropes your hands are tied.
                Uneasy with confrontation.
                Won't turn out right. Can't turn out right

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                • #9
                  Luckily they deleted the forum but unfortunately the thread was up for about 22 hours.
                  Quote Dalesys:
                  ... as in "Ifn thet dawg comes at me, Ima gonna shutz ma panz!"

                  Comment


                  • #10
                    This doesn't surprise me. None of it. The threads being closed, least of all. Zynga has never been one for customer service. I've seen it time & time again on the YoVille forum--threads being closed when they make the littlest contradiction to Zynga. Sad, really! So glad I quit Farmville a long, long time ago!
                    "And though she be but little, she is FIERCE!"--Shakespeare

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                    • #11
                      Zynga's NOTHING compared to Slide, let me tell you...
                      Unseen but seeing
                      oh dear, now they're masquerading as sane-KiaKat
                      There isn't enough interpretive dance in the workplace these days-Irv
                      3rd shift needs love, too
                      RIP, mo bhrionglóid

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                      • #12
                        was pretty much my response also. While I am not an IT security specialist, even I know how to track down ip addresses...hey I know...while your at it post your name, address, social security number, credit card number, bank account number...etc . We'll get back to you in 2-3 business days....
                        Engaged to the amazing Marmalady. She is my Silver Dragon, shining as bright as the sun. I her Black Dragon (though good honestly), dark as night..fierce and strong.

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                        • #13
                          Quoth dalesys View Post
                          Kiddies, I want you to take all the green pieces of paper out of Mommy & Daddy's pockets and purses and mail them to...

                          Soupy
                          I bet im one of the few on this board that knows to whom you're referring.
                          "So, if you wanna put places like that outta business, just stop being so rock-chewingly stupid." ~ Raudf, 9/19/13

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                          • #14
                            Quoth Peppergirl View Post
                            I bet im one of the few on this board that knows to whom you're referring.
                            Here's your sign walker.
                            I am not an a**hole. I am a hemorrhoid. I irritate a**holes!
                            Procrastination: Forward planning to insure there is something to do tomorrow.
                            Derails threads faster than a pocket nuke.

                            Comment

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