I laughed at a person tonight....
It wasn't the propper professional thing to do...but you have to see that I get this question all of the time.
When a person enters our hotel, it doesn't look like a "cheap room" hotel...but tonight...
Guy: Hi, I need a CHEAP room.
Me: *laughs* Um...well our rooms are normally 124+tax (I had just told 4 walk-in ppl at the follow rate), but I can drop the rate down to 89+tax, which includes a full breakfast (we offere a buffet with hot items every day).
Guy: Okay, thanks. *starts to walk away*
Me: Our rates are a bit more because we offer a full breakfast & other emenities...
Guy: Okay, thank you. *runs away*
I really didn't mean to laugh, and it wasn't appropriate, but honestly what the HELL do these people think when they walk into a really nice lobby with a 72 inch flat pannel tv screen??? We have a fitness room and 24 hr pool, too... whoops on my part & the guys'
AND BONUS
Just had a person, not even checked in, needing a pick up at the airport who asked for a wakeup call already & isn't even here....f'ing weird lol New one by me!
It wasn't the propper professional thing to do...but you have to see that I get this question all of the time.
When a person enters our hotel, it doesn't look like a "cheap room" hotel...but tonight...
Guy: Hi, I need a CHEAP room.
Me: *laughs* Um...well our rooms are normally 124+tax (I had just told 4 walk-in ppl at the follow rate), but I can drop the rate down to 89+tax, which includes a full breakfast (we offere a buffet with hot items every day).
Guy: Okay, thanks. *starts to walk away*
Me: Our rates are a bit more because we offer a full breakfast & other emenities...
Guy: Okay, thank you. *runs away*
I really didn't mean to laugh, and it wasn't appropriate, but honestly what the HELL do these people think when they walk into a really nice lobby with a 72 inch flat pannel tv screen??? We have a fitness room and 24 hr pool, too... whoops on my part & the guys'
AND BONUS
Just had a person, not even checked in, needing a pick up at the airport who asked for a wakeup call already & isn't even here....f'ing weird lol New one by me!

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