You're in the wrong store

[retailworker7]

I had a customer come up to the checkout last week while I was covering a co-workers lunch. She said she had spoken to someone and it should be waiting for her. I called my co-worker who was in COS to see if she talked to this customer and she knew nothing about it. My other co-worker came back from lunch so I went into the stock room to get the product. The customer is expecting the packaging to look different. The customer realized she had spoken to the CVS across the street instead. She did not apologize either. She actually asked the store manager if she was in CVS.

I was thinking the same thing.

[dragon_wings]

I've had people offer me the cards to the two other big national drugstores... The two stores I don't work at.
I get it all the time. So often in fact I have a standard response 'This isn't <store I don't work at>. This is <my store>.'
Most common response is either 'Oh, well they're all alike to me.' or *blink blink, look around* 'Oh, sorry.'

[Teefies2]

This Dragon Wings this :-D

[DGoddessChardonnay]

I go through this quite a bit when customers hand me their keys to scan their store discount card.

Half the time they're handing me the one for Teeter Peeter (ours is yellow, theirs is red.)

Really? yellow looks red to you?

[Primer]

Last week, I was sent to the local pharmacy to get get a tube of "cool & warm" muscle rub for my mom. I found the section, found the shelf, found the item, but wait, there were 2 different shelf price tags! I check the tube size--the same. I check active ingredients--the same. The boxes had identical color schemes, except one box said "extra strength" the other did not. I took both boxes up the the counter to ask why one was $2 more than the other. The clerk gently pointed out that one was name brand and the other was store brand. DOH!

[veniteangeli]

Handed over my library card instead of my debit card a few times, does that count? I always think it's really ironic, as the very fact that I HAVE a library card implies that I can read...

[Teefies2]

Handed over my library card instead of my debit card a few times, does that count? I always think it's really ironic, as the very fact that I HAVE a library card implies that I can read...

You would think so, but it's been my experience that those with a library card who hand it over to pay for their purchases (and isn't it sad that I've had this happen enough times that I have a list???) are the same ones who:

Are missing teeth
Are wearing "wife beaters" or other horribly wrong attire for the season
Are convinced that they are *the deities* gift to man/woman
Meant to hand over their food stamp card instead, when nothing they are buying is eligible for food stamps
Flirt with you in an attempt to get you to do what they want


And the number one fact about these people? They scream, yell, stamp their feet when you won't "FIX IT!!!!!!!!!!!!!" because you can't, not won't, but can't

[Kiwi]

There is a store with an almost identical name, we sell kitchen and bedding, they sell toiletries

I can't tell you the amount of times I have had people argue with me and then a manager that we should just take their gift cards/ returns even though we are completely seperate companies.... I have had to say it 4-5 times "we are a totally different company" but "we are not the same company at all" but but " we have no way of taking their gift cards" but but but....your name is the same!

Don't even get me started on people who cat butt face when I have no idea what magical item was in the flyer for another store "but its on the coooooooverrrrrrr, wait, why is your flyer different"
*headdeskheaddeskheaddesk*

[dalesys]

.... wait, why is your flyer different?"

You're part of the alien conspiracy out to get me! Where y'all hidin' the anal probe this time?