This place is quite the opposite. I've had to go to a supervisor and ask/demand/tell them to clear out my cash drawer because the section that contains the 20s/50s/100s is damn near overflowing.
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Said customer should consider themselves lucky that you even had anywhere near that much cash in the till -- many places force a deposit once the total cash even gets close to $200 for security reasons.Leave a comment:
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Asking for what I (for once) don't have
A few weeks ago we reinstated our cash-back service ... it had been completely removed from the system for about a year.
So the other day a customer wants $200, which is the maximum amount. No problem.
But ... she specifically wants two $100 bills.
And normally I have them in my till -- 3, 4, even half a dozen (it's amazing how many people pay for $300 or $400 worth of groceries with cash).
But this time? Nope. I had to send a front-end supervisor scrambling to the office to fetch a couple of $100 bills.
The customer was fine with the wait, by the way.
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