You guys who knew me for a while and know my job also know that I ended up working Family Weekend EVERY year for as long as I've been at my lovely school. It's that one weekend a year that we let our policies down a little bit for the families of the [strike]minidrunks[/strike]-- er, residents that we have here.
I swore after the hell I had working sophomore and junior year that I will never, as long as I'm alive, work that weekend again.
You can guess what happened. Maxwell said that Murphy was an optimist and he was not kidding.
One girl arranged with me for cover two days in advance. Cool. Then last night another person called out, and since she and I had a prearranged agreement that I cover her shifts since the hours at the other building line up a wee differently but still make it easy to work. My luck is, the two shifts I am covering are lined up back-to-back, 2 to 10 pm total. Which would be great IF I weren't covering graveyard this same night.
Now on top of that, it's family weekend. Meaning everyone and their cousin/aunt/grandma is coming to NY from East Anywheresville, USA. When I came on shift, K,. my relief looked like she was about to cry and I don't blame her one little bit, for one. Traffic on Fam Weekend is insane and our guest policy is partially rescinded for the day.
The shift barely began and to make matters just a little worse, guess what time of the month it is.
Ohhhh yeah. I'm not only stuck at work morn till night, literally, but i'm in hormonal overload.
Long. Day. Alert.
EDIT: And so right I was.
As I said before, i'm at the other building. I wrote in my duty log, "Nothing happened as of yet." Famous last words.
Girl #1 comes up to the desk, with her is her older sister:
G1: Hi, my sister's signed in with a friend of mine and I want to sign her in under my room
Me: Who signed her in, as I need that person here.
G1: ...Oh. *friend comes in*
Me: *process sign-in change*
G1: Oh...I also forgot, I have a friend signed in for overnight...can I have two at a time?
Me: No, I'm sorry. not as per our policy.
G1: Can't you just make an exception for me?
Me: Absolutely not. I have no capacity for it.
G1: *deflated* Oh.
Fun. next comes Girl #2, whose guest left after the desk closed and she wanted his ID.
Me: Sorry, but I can't give you his ID unless you're him
G2: Oh....but why not? He's not going to come back till Tuesday.
Me: It's our policy. I need to have the both of you here, else I can't do a sign-out. (and it's true, the policy is that we can't sign out without BOTH host and guest. it got stringent with new management.)
G2: But...can't you just make an exception? just this once?
Me: I don't have the power to make guest exceptions sorry.
So I take in the guest pass, make the notation and she leaves.
The actual families coming up for Fam Weekend were few in number, thankfully; the one 4-person family that we had was a complete pleasure...then THIS happens.
Guy and Girlfriend came in. Girlfriend has a POOL PASS as her ID. No kidding, she has a photo pool pass. And apparently she has gotten in before.
Brief rundown of our policy for those who don't know my back story: 2 guest passes per person, one overnight at a time, ALL GUESTS OVER 18 (unless exception) and we take ONLY school IDs, state IDs, military or employment, no passport and absolutely no social security cards due to liability issues.
So this pool-pass girl is here and I know I can't take this ID in.
Guy: This is such BullSh!t!! they always let us in before!
Me: They shouldnt've let you in at all. our IDs require proof of age
Guy: But they let us in before, can't you just let her up?
Me: no, I can't. They should not have let you in at all.
Guy: But you're supposed to let her in!! This is an ID!!
me: But it's not an ID we accept. Her being let in before is a problem that isn't mine, it is with the other people at the desk.
Guy: *exasperated breath*
So I call L., our prostaff person.
Me: Hi, L. *recaps the above*
L.: And she has absolutely no other ID?
Me: Not really, no.
L.: What's the last address on record?
Me: *lists*
L.: *denies exception*
But then the gf pulls out a HIGH SCHOOL ID.
I call L. back. L is PISSED TO NO END. She and I both concurred: you do NOT do this $hit and if you do have any of the IDs we accept, you fork it over.
And throughout me retelling these two prostaff decision the girl looked like I was personally insulting her and the guy just kept going, "This is bull, you shouldn't be doing this" - uh, others' mistakes = NOT MY PROBLEM.
Second Edit: Even more.
Just turned away a RECORD number of underages. Jeeeeezus H Christ on a cracker.
L. came by the desk and was glad to commiserate. I showed her the ID of the person in question. Dare I hope for a restriction on that??
I slipped twice: Gave wrong key once, and accidentally told freshmen that the nearby sports bar doesn't card. *headdesk* WHY did I tell them about my hangout? Egad. It's bad enough I can't go to Ryan's myself without hassle but...oy.
I swore after the hell I had working sophomore and junior year that I will never, as long as I'm alive, work that weekend again.
You can guess what happened. Maxwell said that Murphy was an optimist and he was not kidding.
One girl arranged with me for cover two days in advance. Cool. Then last night another person called out, and since she and I had a prearranged agreement that I cover her shifts since the hours at the other building line up a wee differently but still make it easy to work. My luck is, the two shifts I am covering are lined up back-to-back, 2 to 10 pm total. Which would be great IF I weren't covering graveyard this same night.
Now on top of that, it's family weekend. Meaning everyone and their cousin/aunt/grandma is coming to NY from East Anywheresville, USA. When I came on shift, K,. my relief looked like she was about to cry and I don't blame her one little bit, for one. Traffic on Fam Weekend is insane and our guest policy is partially rescinded for the day.
The shift barely began and to make matters just a little worse, guess what time of the month it is.
Ohhhh yeah. I'm not only stuck at work morn till night, literally, but i'm in hormonal overload.
Long. Day. Alert.
EDIT: And so right I was.
As I said before, i'm at the other building. I wrote in my duty log, "Nothing happened as of yet." Famous last words.
Girl #1 comes up to the desk, with her is her older sister:
G1: Hi, my sister's signed in with a friend of mine and I want to sign her in under my room
Me: Who signed her in, as I need that person here.
G1: ...Oh. *friend comes in*
Me: *process sign-in change*
G1: Oh...I also forgot, I have a friend signed in for overnight...can I have two at a time?
Me: No, I'm sorry. not as per our policy.
G1: Can't you just make an exception for me?
Me: Absolutely not. I have no capacity for it.
G1: *deflated* Oh.
Fun. next comes Girl #2, whose guest left after the desk closed and she wanted his ID.
Me: Sorry, but I can't give you his ID unless you're him
G2: Oh....but why not? He's not going to come back till Tuesday.
Me: It's our policy. I need to have the both of you here, else I can't do a sign-out. (and it's true, the policy is that we can't sign out without BOTH host and guest. it got stringent with new management.)
G2: But...can't you just make an exception? just this once?
Me: I don't have the power to make guest exceptions sorry.
So I take in the guest pass, make the notation and she leaves.
The actual families coming up for Fam Weekend were few in number, thankfully; the one 4-person family that we had was a complete pleasure...then THIS happens.
Guy and Girlfriend came in. Girlfriend has a POOL PASS as her ID. No kidding, she has a photo pool pass. And apparently she has gotten in before.
Brief rundown of our policy for those who don't know my back story: 2 guest passes per person, one overnight at a time, ALL GUESTS OVER 18 (unless exception) and we take ONLY school IDs, state IDs, military or employment, no passport and absolutely no social security cards due to liability issues.
So this pool-pass girl is here and I know I can't take this ID in.
Guy: This is such BullSh!t!! they always let us in before!
Me: They shouldnt've let you in at all. our IDs require proof of age
Guy: But they let us in before, can't you just let her up?
Me: no, I can't. They should not have let you in at all.
Guy: But you're supposed to let her in!! This is an ID!!
me: But it's not an ID we accept. Her being let in before is a problem that isn't mine, it is with the other people at the desk.
Guy: *exasperated breath*
So I call L., our prostaff person.
Me: Hi, L. *recaps the above*
L.: And she has absolutely no other ID?
Me: Not really, no.
L.: What's the last address on record?
Me: *lists*
L.: *denies exception*
But then the gf pulls out a HIGH SCHOOL ID.
I call L. back. L is PISSED TO NO END. She and I both concurred: you do NOT do this $hit and if you do have any of the IDs we accept, you fork it over.
And throughout me retelling these two prostaff decision the girl looked like I was personally insulting her and the guy just kept going, "This is bull, you shouldn't be doing this" - uh, others' mistakes = NOT MY PROBLEM.
Second Edit: Even more.
Just turned away a RECORD number of underages. Jeeeeezus H Christ on a cracker.
L. came by the desk and was glad to commiserate. I showed her the ID of the person in question. Dare I hope for a restriction on that??
I slipped twice: Gave wrong key once, and accidentally told freshmen that the nearby sports bar doesn't card. *headdesk* WHY did I tell them about my hangout? Egad. It's bad enough I can't go to Ryan's myself without hassle but...oy.
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