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Can't use a toolbox missing a caster and a handle? I'll take that "useless" item off his hands.
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I like the manager of that store. He's been very helpful to me or EE in the past when there's been an issue with a product.
But I think he should have told this guy he was out of luck.Leave a comment:
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It's Open box, dude, what do you expect?
Yesterday I stopped by Big Ship Tools to pick up a few things for my bathroom project (six months and counting
)
The guy ahead of me in line is arguing with the cashier. He wants to return and get cash back for a rolling tool box he'd bought . . . apparently a while ago.
Can you say it with me children: no receipt, no return?
Yeah, he couldn't say it either. The cashier kept explaining there wasn't much she could do for him without a receipt.
He was adamant. The chest was missing some parts (you have to assemble these things).
The cashier pointed out he bought it in an open box sale. When you buy things in boxes that have already been opened, you take a chance that some parts would be missing. That's why you get a good deal. Apparently, it was missing a handle and a caster. Things he could cheaply get either there or at the Big Orange/Blue Aprons.
He kept insisting that there was nothing he could do with a chest with missing parts
Finally the cashier gets the manager. He starts calling around to see if he can locate an open box with the missing parts. He finds one . . . in a town about 30 minutes down the road.
I think it'll cost him more in gas to get it than it would to just replace the missing parts on his own.
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