They're not called self-checkouts anymore...

[Pagan]

Kinda like where I work, customers cannot be called customers. They must be referred to as 'guests'. And coworkers must be referred to as 'colleagues'. It's all crap meant to cast a certain image.

I hate calling them "guests". If I had guests come to my home and act the way some customers do...

[DerangedHermit]

Our SCO kiosks are Toshiba (some flavor of Unix for the OS). Secure as anything, but not that user-friendly. I've gotten a few errors where even I have no idea what went wrong. The 'user manual' that's supposed to be in the office is not there and most of the managers doubt a manual actually exists.

It's basically a newer version of the IBM stuff, since IBM sold their SCO division to Toshiba, IIRC. It is hot garbage, though. Vague errors, touch recognition is shot to hell, and it loads so much slower after the inevitable reboot you will have to give the machine after it freezes up yet again.

[Dreamstalker]

At least on ours, I know why some of the touchscreens are shot. Some genius uses the ammonia surface cleaner on them, and we have one customer who squishes a dripping-wet Purell wipe across the screen before using it.

[Lace Neil Singer]

I hate calling them "guests". If I had guests come to my home and act the way some customers do...

If you're supposed to call customers "guests", that ought to mean that you can tell them to get out and never darken your door again. XD