Our customers sit in the lobby until they are called back into the office area, so I can go outside on my breaks unmolested. Or rather, I can make it OUT the door unmolested. I have lost track of how many times someone came into the smoking area (which is on the other side of the building from customer's entrance) to ask if I could look something up about their case.
"No, i'm sorry, you need to go in and get a number." "But, it will just take a minute, I only want to know X."
"No, i'm sorry, you need to go in and get a number." "But, it will just take a minute, I only want to know X."

When I'm wearing street clothes, I'm safe; I blend in. Customers have been known to bother employees who are shopping after work, complete with accompanying other half and trolley, just cuz they are still in uniform. One woman even had her children with her, and an SC still bothered her.


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