This one didn't happen to me. A few days ago, my friend came back from the grocery store upset grumbling about entitled old people. So I let him vent.
What happened is that he was waiting in line at check out. He was a few steps back from the the person he was behind so he didn't block the aisle and there were people behind him. A little old lady with a shopping cart, her head was bowed down so that she was staring at the floor, cut in front of him. She never looked up to see that there was a line.
He politely told her that there was a line. She became defensive and told said she didn't see what the problem was since she only had 3 items. (They were in the express lane.) She didn't look up the entire time to see the other people waiting. He tried to explain that it wasn't the amount of items, but that she just cut in front of the people waiting and that she could pay more attention. She was still getting defensive and the other people in line didn't want bother with it so he dropped it.
He finished his checking out and she was at the end of the register still muttering at him about that it shouldn't matter because she only had 3 items. He was smart enough not to push the point with her and let it go. He said the last he saw of her was her going out to her with her head down and still staring at the ground pushing her shopping cart out to the car.
As I was letting him vent about it, he griped to me about why the cashier didn't do anything. I had tell him that there really wasn't anything the cashier could do. Trying to enforce small things like that aren't really worth the hassle. It was easier to get the little old lady through the line as quickly as possible rather than have it escalate because she would have protested the treatment.
From what he was saying, she was intentially not bothering to look around. I don't really know since I wasn't there. But he is usually a pretty good judge of people. He wasn't even trying to get her to back to the end of the line. He would have been fine had the lady bothered to look around and notice the other people waiting.
What happened is that he was waiting in line at check out. He was a few steps back from the the person he was behind so he didn't block the aisle and there were people behind him. A little old lady with a shopping cart, her head was bowed down so that she was staring at the floor, cut in front of him. She never looked up to see that there was a line.
He politely told her that there was a line. She became defensive and told said she didn't see what the problem was since she only had 3 items. (They were in the express lane.) She didn't look up the entire time to see the other people waiting. He tried to explain that it wasn't the amount of items, but that she just cut in front of the people waiting and that she could pay more attention. She was still getting defensive and the other people in line didn't want bother with it so he dropped it.
He finished his checking out and she was at the end of the register still muttering at him about that it shouldn't matter because she only had 3 items. He was smart enough not to push the point with her and let it go. He said the last he saw of her was her going out to her with her head down and still staring at the ground pushing her shopping cart out to the car.
As I was letting him vent about it, he griped to me about why the cashier didn't do anything. I had tell him that there really wasn't anything the cashier could do. Trying to enforce small things like that aren't really worth the hassle. It was easier to get the little old lady through the line as quickly as possible rather than have it escalate because she would have protested the treatment.
From what he was saying, she was intentially not bothering to look around. I don't really know since I wasn't there. But he is usually a pretty good judge of people. He wasn't even trying to get her to back to the end of the line. He would have been fine had the lady bothered to look around and notice the other people waiting.

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