I think I gave my praise too soon

[wagegoth]

"Sweetcakes" would not have been all the way out of his mouth before he found himself with a coffee stirrer tracheotomy.

Keep us posted. And if the guy is still there in a couple of weeks, let us know and we'll write.

[mariamousie1]

Holy crap. Believe me, if I had to put up with that behaviour, I would be calling someone definitely. He actually called you baby? and then called you a fatass bitch? That man should lose his job. He sexually harassed you, then insulted you.

[rdp78]

Also he was just very unprofessional with the names (omg, I can't believe he had the balls to call a stranger "sweetcakes") and not listening to fma. Really I mean there are better names to call female customers like ma'am or miss and I'm sure he knew better well, maybe not. He is lucky that fma didn't dumped that Frosty on his head because someone might do it if he keeps calling female customers (I'm assuming) those names.

[fma_fanatic]

Thanks guys. Honestly, I think I was still partially tired from the college kids next door having their party till 4am, then having to get up at 10am to make sure I didn't miss going to the bank.

I really didn't get mad until I got home. By that time, I was pretty sure I'd have ripped the guy a new one and they'd have to call 911 just to get me off of him.

I did call corporate today (So anyone who complains on PFB that they can't get to corporate isn't looking hard enough for a contact number).

Basically, I made it clear that I did not want anything from the company, as I didn't feel like I was a valued customer anymore, but if they wished to see the receipt, then I would be more than happy provide a copy where it does show that there was a medium charge and they were trying to give me a small Frosty.

[tollbaby]

Quite frankly, I'd have made more out of the fact that the MANAGER of the location sexually harassed you. That's entirely unacceptable.

[Emrld]

lets also add in that Wendy's is a family establishment . . .meaning little ears can be there at any time . . .let alone females being present. Ergo the offensive name calling should be a "firing" offense.
I can only hope that some other patrons were in the resturant at the time and offended.
Also you have the cashier who agreed and tried to make things right for you. So don't totally give up on them.

[fma_fanatic]

Oh, believe me, I did make a fuss about that too. I made it clear that the only person who can use those terms is my husband. And that I kept asking the manager to stop speaking like that to me. I never thought about it being sexual harassment.

I just didn't want to say I wanted free Frosties for life or something and look like a gimmie pig.

And yes, there were kids around, so I can only imagine what kind of damage control the parents had to do after he yelled at me.

[Rapscallion]

I just didn't want to say I wanted free Frosties for life or something and look like a gimmie pig.

Well, there's pride and what's right, and then there's free Frosties for life.

Are you sure you made the right decision?

Rapscallion

[fma_fanatic]

Well, there's pride and what's right, and then there's free Frosties for life.

Are you sure you made the right decision?

Rapscallion

LOL! We'll see. Wendy's has the reputation (from what my sister tells me) they throw stuff customers way all the time, whether they want it or not.

[JustADude]

LOL! We'll see. Wendy's has the reputation (from what my sister tells me) they throw stuff customers way all the time, whether they want it or not.

Hey, it's one thing to say "Gimme!" and it's another thing entirely to accept graciously when they give you stuff.

[Becks]

Wendy's has the reputation (from what my sister tells me) they throw stuff customers way all the time, whether they want it or not.

One time the man of the household and myself went to Wendy's for some food after I escaped from work for the night. They forgot one of my jr. hamburgers. :sigh: I only get two, for the love of biscuits.

Sooooooooo, I called and explained the situation. The manager I spoke to asked the crew if they remembered my order. Yes, they did.

"OK, my name is {name}, next time you come in, you tell them that I said you can have two value meals." Oh, that was mad snazzy.

[Erin]

I doubt Wendy's would waste the time trying to retrain a loser like that. I'd like to know who hired this manager? Sounds like someone fell asleep on the job.

He's probably a failed Hardee's manager...

[myswtghst]

"OK, my name is {name}, next time you come in, you tell them that I said you can have two value meals." Oh, that was mad snazzy.

This is exactly what happens everytime my dad calls any fast food joint when he arrives home with food for the family and finds out they messed up the order.

Why can't all managers be awesome and non-sucky like that?

[cinema guy]

That's also pretty good business practice, because it means that even though they messed up, they will be getting your patronage again as the chances are you will buy more than the original missing item.

[wagegoth]

We're waiting for the update.