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Ok our local area just had a new Wegman's open up a few months ago, but my mom still shopped at Safeway occasionally, because some of their prices were still cheaper, and when spending an avg of 3-500 dollars a month on groceries, you want to save every penny. Not anymore!
This is in sightings because I was actually in the next lane over, but I saw/heard everything.
My mother went into Safeway this evening for 2 reasons. 1: Because it's the only local store that sells Flamin' Hot Cheetos, my little brother's favorite treat, and he was being rewarded. 2: They were having a sale on Coca-Cola 12-packs of soda. (i think it was buy 2 get 1 free or some such) my mother's SOP when it's like 4-for-4 or buy x get y free is to pull one pack of soda off of the bottom of the cart, and leave the rest on the bottom, because the conveyor belt can't handle the weight of all of them, and makes a horrible noise, and many of the checkers told her to do it this way many times before, with multiples of any fairly heavy item.
So, Mom has the 1 12-pack on the belt and also 1 gallon of milk, and 2 12-packs and 2 gallons of milk under the cart, all of which was clearly visible since we emptied the entire cart except these items.
Partway through the checkout, a bagger comes up, looks under the cart, and frowns. She picks up one of the 12-packs and keeps going "here sweetie, ring this", "here darlin' grab this one" in various iterations, while the checker is busy trying to ring through as fast as she can. My mother says "oh that's ok, I have one up on the belt, she can ring it more than once."
The bagger ignores her, and keeps shoving that 12-pack of soda at the checker, who has now discovered that she is out of paper towels, and one of our hamburger packages has leaked blood onto the scanner. Her hands are dripping, and this bagger is STILL trying to hand her the 12-pack! Mom says "Ma'am, just set it in the cart, I'll get it when her hands are clean" and the bagger snaps "JUST LET ME DO MY JOB OKAY?! SHE HAS TO SCAN ALL OF THEM!"
My mom was in shock. A higher-up of some sort (i don't know if it was a manager, a FES, or what) comes over with the roll of paper towels, and then starts muttering back and forth with the bag lady about how Mom was trying to just ring the one, and don't they all have to be scanned now, isn't that the new rule, and she wouldn't let her do her job, etc.
The checker is now all addlepated, trying to scan the remaining items on the belt, as well as having the 12-packs and the gallons of milk shoved at her from behind. She rushed through the rest, bagging in whatever bag she had available, putting the eggs in with the laundry soap, and the other raw meat in with my tortillas and a pack of gum. (we had to re pack things when we put it all away in the car)
I don't understand what was wrong with that bagger lady.. she never once attempted to politely explain that they'd changed things. Not once!
So, my mother has decided that this, coupled with the fact that the last three times there's been varying degrees of rudeness from the Safeway checkers and baggers, that we simply will not go to Safeway any more. She plans to put in a request at Wegman's that they start carrying the Flaming Hot Cheetos (but doesn't really expect miracles on that) and says that she's willing to pay the extra money on the groceries, as far as she's concerned she's paying a little extra for good, friendly people.
This is in sightings because I was actually in the next lane over, but I saw/heard everything.
My mother went into Safeway this evening for 2 reasons. 1: Because it's the only local store that sells Flamin' Hot Cheetos, my little brother's favorite treat, and he was being rewarded. 2: They were having a sale on Coca-Cola 12-packs of soda. (i think it was buy 2 get 1 free or some such) my mother's SOP when it's like 4-for-4 or buy x get y free is to pull one pack of soda off of the bottom of the cart, and leave the rest on the bottom, because the conveyor belt can't handle the weight of all of them, and makes a horrible noise, and many of the checkers told her to do it this way many times before, with multiples of any fairly heavy item.
So, Mom has the 1 12-pack on the belt and also 1 gallon of milk, and 2 12-packs and 2 gallons of milk under the cart, all of which was clearly visible since we emptied the entire cart except these items.
Partway through the checkout, a bagger comes up, looks under the cart, and frowns. She picks up one of the 12-packs and keeps going "here sweetie, ring this", "here darlin' grab this one" in various iterations, while the checker is busy trying to ring through as fast as she can. My mother says "oh that's ok, I have one up on the belt, she can ring it more than once."
The bagger ignores her, and keeps shoving that 12-pack of soda at the checker, who has now discovered that she is out of paper towels, and one of our hamburger packages has leaked blood onto the scanner. Her hands are dripping, and this bagger is STILL trying to hand her the 12-pack! Mom says "Ma'am, just set it in the cart, I'll get it when her hands are clean" and the bagger snaps "JUST LET ME DO MY JOB OKAY?! SHE HAS TO SCAN ALL OF THEM!"
My mom was in shock. A higher-up of some sort (i don't know if it was a manager, a FES, or what) comes over with the roll of paper towels, and then starts muttering back and forth with the bag lady about how Mom was trying to just ring the one, and don't they all have to be scanned now, isn't that the new rule, and she wouldn't let her do her job, etc.
The checker is now all addlepated, trying to scan the remaining items on the belt, as well as having the 12-packs and the gallons of milk shoved at her from behind. She rushed through the rest, bagging in whatever bag she had available, putting the eggs in with the laundry soap, and the other raw meat in with my tortillas and a pack of gum. (we had to re pack things when we put it all away in the car)
I don't understand what was wrong with that bagger lady.. she never once attempted to politely explain that they'd changed things. Not once!
So, my mother has decided that this, coupled with the fact that the last three times there's been varying degrees of rudeness from the Safeway checkers and baggers, that we simply will not go to Safeway any more. She plans to put in a request at Wegman's that they start carrying the Flaming Hot Cheetos (but doesn't really expect miracles on that) and says that she's willing to pay the extra money on the groceries, as far as she's concerned she's paying a little extra for good, friendly people.
). I left and got more and more pissed about it, I decided I was sick of going there and being treated like crap every time. But then I realized that they have the cheapest pharmacy in my area. 
The pharmacists are nicer though, most of the time. 
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