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  • #16
    Quoth Broomjockey View Post
    Best Buy and FutureShop are the same company, yet I won't set foot in a Futureshop until I'm desperate. I've consistently had rude, unknowledgable associates "help" me, if I can ever actually find someone (and I've literally stood in the middle of a section for 15 minutes looking to see if I can find someone to help, and the only person I've spotted was someone nearly running past me), .... Ugh, I wish they'd just close all the Futureshops, stick with BB.
    There's more than one reason I refer to them as the "Futile Shop". Only time I go in there is if I know exactly what I want and I don't need anyone to "help" me....

    B
    "Only two things are infinite, the universe and human stupidity, and I'm not sure about the former."- Albert Einstein.
    I never knew how happy paint could make people until I started selling it.

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    • #17
      Its worst when people automatically assume that a candy bar on clearence, and wants a bigger discount because it /must/ be expired.

      No. Its on sale. A freaking quarter for a candy bar the size of your head is a great deal. Its not expired. It just came in. Its called a lost leader.
      Military Spouse Support.
      http://www.customerssuck.com/board/group.php?groupid=45
      Plaidman's Minions: Telecom_Goddess: Dungeon Minion

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      • #18
        Well, here's the thing.

        The purpose of selling items on clearance is to get them out of the store. You're not going to be carrying them any more, you only have a few left, you want to get them out of your regular shelves to make space for new product. So, you move them over to the clearance section.

        Now, I come in the store. I'm typically looking for a certain type of item. Unless I'm bored and shopping aimlessly, I'm going to head for the section with the item I want, grab it, maybe stare around as I'm walking to the section and from there to the registers, and then I'm outtie.

        Oh yeah, I remember, this store has a clearance section... Let me go over there and shop a bit... Uh, these aren't bargains, why am I here? I take my stuff and leave, and the next time I visit your store I'll skip the clearance bins because it's not worth my time to paw through miscellaneous stuff that's not discounted.

        Since many people shop the way I do, the unsorted clearance areas receive fewer and fewer visitors, and the stuff languishes. Eventually you'll have to discount 'em all the way down or throw them out.

        This is why people associate "clearance" with "discounted"; to really get stuff out the door you either have to put it under people's noses, or give them a reason to search for it. Putting it out front will work, but there are usually better choices to offer for sale.

        So lower the damn prices already!

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        • #19
          Quoth BlaqueKatt View Post
          I've never seen a futureshop....but I like Best Buy, as a female buying games/computer stuff for either myself or Mr. Katt, they treat me the same as they treat Mr. Katt.* I've also had the staff read the back of the movies I was buying, and mention it sounded good/interesting, or ask me the next time I came in if it was worth them buying it....


          *while gamestore lost my business totally as when I went in to buy Mr. Katt's 360 I was ignored for 15 minutes by the two employees while I was the only customer-finally the older one told the younger one to help me-I bought the 360 elite, extended warranty, and a game-total sale $550-younger one got the sale, older one was pissed
          YOu could have been an ass, had them ring that all up and then say, "Nah...I don't want it now...You pratically ignored me...."

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          • #20
            Quoth BaristaTrav View Post
            I'm no math wiz.. but that seems to me to be a 0% discount.
            They loved to do that at FancySchmancyGrocery Store of my younger days...They would put items up with a big SPECIAL! sign but not actually discount them at all. When I asked my managers about it, their response was "Special means it's a featured item, not that we're offering a discount". Worked like a charm, tho. Those items would usually sell out FAST, discount or no.
            "For a musician, the SNES sound engine is like using Crayola Crayons. Nobuo Uematsu used Crayola Crayons to paint the Sistine Chapel." - Jeremy Jahns (re: "Dancing Mad")
            "The difference between an amateur and a master is that the master has failed way more times." - JoCat
            "Thinking is difficult, therefore let the herd pronounce judgment!" ~ Carl Jung
            "There's burning bridges, and then there's the lake just to fill it with gasoline." - Wiccy, reddit
            "Retail is a cruel master, and could very well be the most educational time of many people's lives, in its own twisted way." - me
            "Love keeps her in the air when she oughta fall down...tell you she's hurtin' 'fore she keens...makes her a home." - Capt. Malcolm Reynolds, "Serenity" (2005)
            Acts of Gord – Read it, Learn it, Love it!
            "Our psychic powers only work if the customer has a mind to read." - me

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            • #21
              I love that, it nearly catches me too. Big ole "AS ADVERTISED" sign.
              you are = you're. not "your".

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