Yah, like I wouldn't have noticed that

[Blueberry]

My husband went out to get burgers for us for lunch.
He went to this burger place we've only been to once before, but their burgers were so bad that I don't understand why he went back.
Hell, he said after the first time we're never coming back!
I don't like ketchup or mustard. The smells make me sick, and I always order my burgers without them.
He ordered us 2 burgers, the deluxe with 2 patties, bacon and cheese, but only ketchup on one, and no ketchup or mustard on the other.
He brought it home and I opened mine up.
LOADED with ketchup and mustard!!!!!
The top bun was soaking with them!
His had a normal amount on it, but mine, the one requested without either was loaded!
I though I would take the top patty off and the top bun and eat it that way, but nooo...
They had dribbled ketchup and mustard BETWEEN the patties in the shape of a smiley face!
Seriously, why was my request so awful?!!??! My husband's burger didn't have the ketchup and mustard between the patties, did I do something so henious?? His burger was exactly as he requested it, ketchup only, no mustard.
Never going back. My husband was so angry he didn't even eat his food. They are far away enough that he didn't want to make the trip back.
I hate that place.

[MadMike]

They fuck you at the drive-thru! They know you're not going to come back, because they know you'll be miles away before you know you've been fucked!

(Sorry, couldn't resist.)

[Blueberry]

Oops, guess I should say this was NOT a drive through.
You had to park, and go into the place.
It's not a national chann either, just a single restaurant.

[wagegoth]

It sounds like someone was having a crappy day and decided to take it out on you. Jerks!

We always check our food before we leave the counter or drive-through. I don't want to have to go back.

[Shironu-Akaineko]

Okay, sometimes McD messes up my order and gives me an all dressed instead of a Cheeseburger ketchup only. I make a jump when I bite in the pickle, but the onions and mustard ain't so bad.

But YOU, that was abso-bleeping-lutely MEAN of them to do that! There are so many SCs that would deserve that but noooooooo, they take out their frustration of the day on the one good customer orders calmly without barking. With a smiley face on top of that.

[April]

I would call and speak to the manager. Tell them that unfortunatly you didn't open your burgers before you left, however you do believe this needs to be brought to thier attention.

[Becks]

Wow. Why didn't they just cover the paper wrapping in ketchup and mustard while they were at it?

[powerboy]

I always check my food before leaving the drive thru, or leaving, if I am not having it there. I hate pickles. I always tell them, no pickles. Yet this one time, this one restaurant, put 15 slices of pickles on it. And it was drenched in pickle sauce. I took it to the manager, and showed her it, she personally made me a new burger.

[blas]

I doubt they did it on purpose. I'm really trying to be as polite as I can when referring to fast food workers, but sometimes I feel that when I order my burgers at McDonalds "PLAIN" or "Only kechup", for some reason, they hear "Loaded" or "No ketchup". I've ordered ONLY ketchup but instead got a burger with everything on it BUT ketchup. I am not an every day customer, and with so many McDonalds' to pick from, it's unlikely anyone remembers me or can even foresee my order.

I know we have CS members who are fast food workers that are diligent and listen well and rarely ever screw up an order. There are some workers out there, though, who don't have the understanding capacity to take orders like that. For some reason, "only" or "no" don't register to them. Those are the ones who should not be working fast food, because I see nothing picky or SCish about wanting plain burgers or no pickles, and I really don't understand how hard it could be to take a simple order.

[KuzcoLlama]

Blas has a point. One person takes the order and another person makes the order. If there was any maliciousness, then it was most likely the person who took the order, possibly putting, "Extra Ketchup and Mustard!"

I know I would try to make smiley faces with the salad and the dressing. Just a strong feeling the cook/preparer was lied to and they thought they were being cute with the little smiley face.

[MadMike]

II've ordered ONLY ketchup but instead got a burger with everything on it BUT ketchup.

Had that happen before. Also got one with no meat once.

The biggest screwup for me usually involves me asking for "no cheese", and they put cheese on it anyway.

I try not to get too upset when these mistakes happen, but when it happens constantly at the same couple of locations, or takes a third or fourth attempt to get it right, then there's obviously a problem.

[tollbaby]

yeah, I had to give up on the Wendy's next to the house I used to live in.... EVERY SINGLE TIME we'd eat there, they'd mess up something in the order. Now I'm pretty easy going, and I'll just go back to the counter and get the right food, but it got to the point where the girl (it was always the same one) would complain that I was making up mistakes to make her look bad and she tried to have me banned. Fortunately, my best friend had worked at that location before and knew the manager really well.... she explained to the guy that the girl had been screwing up our orders for like six months.... apparently she had actually had a few clients banned from the store for "harassing" her, and it turned out she simply couldn't put an order together correctly. I felt bad that she got fired because of me, but don't lie about what the customer did or didn't do

[MystyGlyttyr]

This is why whenever I go to McDonalds, I am VERY specific. "I'd like two double cheeseburgers, with meat, cheese, and onions ONLY." Big emphasis on only. 90% of the time they get it right, as opposed to when I say "Two double cheeseburgers with only onions" and lord knows what they hand me. Usually, and I do mean USUALLY, when I say that, it comes with a minimum of onions and extra ketchup on it. Obscene amounts of ketchup. I'm still trying to figure out that leap of faith logic.

"Onions only" = "extra ketchup" ??

[mariamousie1]

My God, what if you had been allergic to tomatoes or mustard, and you bit into that? That was really irresponsible of them. No idea what's wrong with some people.

[IT Grunt]

I used to try to order my burgers at most fast food places without onions (can't stand them.) No matter how many ways I would put it, (No onions, hold the onions, without onions) I'd get... onions. I finally just gave up, and just picked them off after I got it. McDonald's was the biggest offender here. (No offense to any Mickey D's people!)

The only place I usually don't have trouble is Burger King, mainly because that's their entire selling point that you get it 'your way'.

I would say the strangest order I ever got was one at McDonald's. (Not trying to pick on them. ). I'm a fairly big eater, and there was a time where a usual McDonald's meal was three Crispy Chicken sandwiches, one of them being a value meal. To order this, I would say "1 Crispy Chicken value meal, with 2 more Crispy Chickens on the side please." My intent was to make sure they didn't put it in as three value meals.

When I got my order, I got four boxes, two with just chicken in the box, the other with the bun, lettuce, and mayo. Turns out they charged me for only 2, and literally put the chicken 'on the side'.