Things that make your radar go off

[ArenaBoy]

Lol Late at night and laughing or rap/rock/R&B music over the Head set. That means stupid teenagers/younger people who think since its night they can screw with me.

I don't know if I'm guilty of this or not but here it goes: Back in December some friends and I went to see Casino Royale. We decided to see it at 11:00 PM because I was working that night. After the movie, we decided to go to Steak and Shake for food because we're hungry and they're the only restaurant we know of that's open at 2:00 AM. We sit down and order now here's where it gets interesting. At the time I was running on 4 hours of sleep and I was tired. I accidentally hand over my menu to one of my friends. My friend starts cracking up and hands it to the waitress. The waitress then asks another friend and my buddy makes his order. He asks if they have item x available, is told no, my friend somehow he cracked his voice and said "So no item X then?" Now in the way he said we all just cracked up and lost it. We spent a good 2 minutes laughing our heads off, and midway I asked "You're probably thinking we're on drugs but we're not." Waitress said no, said she's seen weirder. We did feel bad about the whole thing and left a decent tip, that and the service was beyond great.


End threadjack.

[CancelMyService]

"I just called in *short amount of time, usually less than an hour* ago........" which usually means whoever they talked to told them the answer and they're playing the call-until-someone-tells-me-what-I-want-to-hear game.

The folks that immediately start off with "I WANT A MANAGER NOW" are always fun. More often than not I end up calming them down without needing a manager, but the opening few seconds when you don't know what way it's going to go are always nerve wracking.

[Mongo Skruddgemire]

British accents. I'm not kidding, here. My most insane phone calls at the paper have virtually all be from people speaking with impeccable British tones. They are also the ones who start out the call, "I know you know who I am."

Had that call at my home once. Some body (for the three thousandth time) miss dialed the number for swanky, high-end suit and tux place in town.

"I know you know who I am."

"<gasp> F-Father Richardson? N-No...please...I-I still hurt from the last time <sob>"

Then hung up on them. Goddess I would have killed to have been able to see the look on the guy's face.
M

[Sofar]

"My fries were too salty . . . ,"

We don't put any salt on the fries. None. You're just making stuff up to complain about because you're starved for attention. Like everyone who complains. And now that you've revealed this to me by complaining about the amount of salt on the fries, (none,) I know I'm going to have to listen to you go on for twenty minutes about everything else about my food, my restaurant and my personal appearence that bothers you, you're probably going to want to talk to my manager, then the owner, then our banker, then me again, then the man who delivers the potatoes, then you'll spend three minutes interrogating the hi-fi system and finally you'll leave with three times what you paid for your meal plus a free soda.

[chainedbarista]

on answering the phone:

when i tell them, this is x store at x location, then they ask me where we're located.

they start off with 'this is a phone in order...' no, really?

immediate yelling/cursing/name calling...

they start off with (in an angry voice) 'i want your manager' or some variation of such line.

i love phone calls at werk, er, work; really, i do.

[blas]

Anything that started with:

"Ye manager said...." (insert total bullshit lie here)

"Ye managers always lets ME.........." (insert another total bullshit lie here)

"EVERY TIME I COME HERE................." (insert yet another total bullshit lie here)

[CrazedClerk]

"I've been on hold for 45 mins now..."

"The last rep told me he would..."

"I was at the store and they were saying..."

[infavorofnaturalselection]

• People who try to get my attention by whistling at me. I swear, the next time this happens, I'm putting something in my mouth, getting down on all fours, and crawling over to that person like a dog. Because whistling is what you do when you want to summon a dog.
  
• People who come into the store and show me ads from other stores and ask where we have a certain toy. Especially during Christmas season--a lot of those items are exclusive to particular stores. Wal-Mart has some exclusives, Toys R' Us has some, and we do as well.

Well they could say come here boy!!! But very few would do that because they could get a major beating.

As for exclusive toys I honestly cannot recall any of them off the top of my head. Do they say exclusive in the printed ad? Because if they didn't I would think other stores would possibly have the item.

[Byronthebanker]

" I called the 1-800 number and they told me to come into the branch and you would . . ..

Whatever comes next is ALWAYS wrong .. and here's why . .. if it was the right thing to do, the phone reps have the exact same jobs, computer systems, resources, and authority levels we do . . .if what they are suggesting was the right/best solution, they would have done it themselves instead of concocting what the customer wants to hear and sending them on a worthless trip to the branch.

[chrislb]

What's suboxone?

[batmoody]

When I greet someone on the floor or in the checkout,"Hello" and they dont respond, they just ignore me. That sets me off. That one thing will pretty much determine whether or not I go above and beyond for that person or not.

[Irving Patrick Freleigh]

.

As for exclusive toys I honestly cannot recall any of them off the top of my head. Do they say exclusive in the printed ad? Because if they didn't I would think other stores would possibly have the item.

Yes they do. Usually it's in pretty small type or there's a small graphic by the item, but it is identified as exclusive.

[Andara Bledin]

"I've been holding for ...."

I think I have only once ever heard a real, non-exaggerated time given by someone using this line.

My phone system prompts us every 40 seconds that there is a call parked, and if you use the hold system (which sucks) it will prompt at 2 minutes. When people hit the 120-second mark while parked, we announce that it's a "3rd page" so that everybody knows that the call needs to be picked up.

Yet we'll still get people who insist that they were on hold for 10 or 20 minutes. It just doesn't happen, but people still try to insist it does.

^-.-^

[Kiwi]

When someone says "I just have a quick question"

its never quick, they usually have jumped the que and im always in the middle of helping another customer.

I HATE QUICK QUESTIONS!!!

[katie kaboom]

I just had this one the other day and it reminded me of this thread.....

Me: blah
SC: shut your trap woman

SC: I'd like to make a payment on my account
Me: sure, no problem

SC hands me a debit card. Now at my store, the only forms of payment we can accept for payment on an account are:
1. cash
2. personal check
3. travelers check

Me: I'm sorry ma'm i can only take cash or a check.
SC: *dumb look on her face* no, i just paid it in here last month with my debit card.
Me: I'm sorry ma'm we cannot take a debit card as payment on your account. it has to be cash or a check
SC: No, that's not right, i KNOW i paid my bill with my debit card last time i was here.
At this point i swiveled the monitor around so that she could see with her own eyes that the only options the register gives me are cash or a check.

SC: Well there has to be some way to pay with my debit card, i've done it here before. is there a manager around?

So i call the manager, who comes over and explains to the woman that, no we don't take debit cards as a form of payment to one's account. We never have. She finally, finally leaves, but omg how dumb do you have to be????

And this is what gets me about this whole paying the bill with a debit card crap.....it's a DEBIT card. Why don't you march your ass to the nearest ATM, withdraw the cash and come back and pay your bill rather than stand there and argue with the store employees and make yourself look like a complete idiot in the process.