The other day, a customer complained about the line at the self checkouts. When I offered to get a manager, the customer said, "I've got people to feed, lady!" and he was only buying an 8 pack of hamburger rolls. The customer claimed that the fast line should be fast (like we can control how fast/slow the customers check themselves out at the self checkout). After he left, the next customer regretted letting him ahead of her because of his attitude but she was pleased with how I handled the situation.
Announcement
Collapse
No announcement yet.
Self Checkout Line Complaint
Collapse
This topic is closed.
X
X
-
Tags: None
-
"The self-checkout lanes are as fast as you make them. You, specifically, sir, for sitting here bitching instead of swiping your rolls and going off to inflict yourself on the rest of humanity.""That's too bad. Hospitals aren't fun to fight through."
"What IS fun to fight through?"
"Gardens. Electronics shops. Antique stores, but only if they're classy."
Comment
-
I had similar the other day, someone wasting ten minutes of my life complaining about how WE waste THEIR precious time… The following customer found it as hilarious as I did, fortunately.This was one of those times where my mouth says "have a nice day" but my brain says "go step on a Lego". - RegisterAce
I can't make something magically appear to fulfill all your hopes and dreams. Believe me, if I could I'd be the first person I'd help. - Trixie
Comment
-
That's like the cretins who complain where I work about the massive queues at certain times of the day, like lunchtime, school ending time and sixish. Yeah, dickhead, it's a simple concept; you arrive at the same time as everyone else, then you have to queue. Either shut the fuck up and suck it up, or come at a different time.
Comment
-
One of the shift leads (she was hand-picked by ASM--hence has his unique 'management' style--and I've been locking horns with her as of late) always wants me to turn the '12 Items Or Less' lights on the SCOs. What will that accomplish? We know customers don't read, and I'm not allowed to 'enforce' it. If someone wants to bring a full cart through they will and just as with a normal 'express' lane I'm not allowed to say anything."I am quite confident that I do exist."
"Excuse me, I'm making perfect sense. You're just not keeping up." The Doctor
Comment
-
Quoth emax4 View PostKinda makes you wonder how these people behave and react at amusement parks, having to wait in line for the rides.
Comment
-
Quoth Firecrackers Not Included View PostDo we have any amusement park people here?!? I would anticipate their posts DAILY. I suppose I couldn't blame them though for maybe wanting to just drink every night away.
In regards to self check-out, there have definitely been times when I've stood there waiting for ages and rolling my eyes at people taking their sweet time at them but I know that it is never the fault of the employees themselves so I just keep my frustration to myself. I figure they're probably just as irked with the customers as I am so I'm still polite to them and wish them a good evening when I leave. The most I do is shoot dirty looks at the people who have full carts of groceries, the ones who have an excessive amount of coupons (do you really need those 25 jars of Miracle Whip w/Olive Oil), and the ones who'd rather stand there and chat instead of actually scanning their items. It's particularly frustrating when I'm on my way home from a taxing day at work and just need to get one item (usually something liquor related) so I can get home to take off this hideous, constricting uniform and shower off whatever bacteria from the 20,000+ park guests that could be lingering on me.
Comment
-
Quoth Totiono View PostMe! You guessed it right, I just drink instead!
Quoth notalwaysright View PostThese type of people react the same way when they see ANY line. Do these people sit at red lights screaming in their car about the line?
Comment
-
Quoth notalwaysright View PostThese type of people react the same way when they see ANY line.Sometimes customers remind me of zombies, but I'm pretty sure that zombies are smarter.
Comment
Comment