Announcement
Collapse
No announcement yet.
The "I'm So Rude" Thread
Collapse
This topic is closed.
X
X
-
Do everything you can to try to help the customer. Reassure them that you will follow up to make sure the issue is resolved. They then complain that you are rude and then you are fired for trying to be helpful.
-
I was rude for not letting a customer reach across the scanner and scan their own card. Sorry, that's getting your paw too close to the drawer and screen for my liking. My side of the counter is my space. You want to scan your own stuff, that's what the SCO kiosks are for.
Leave a comment:
-
Well, I used to ask because usually if I tried to just give someone their penny, they would look at me like I was stupid (you actually think I WANT my change?), scoff, or laugh, snap at me "i don't want it" etc. However, in this person's case, if I hadn't asked, then they would have gotten their penny and not tipped at all. I guess the logic there is that them not thinking about it means they don't have to feel guilty about it.Quoth HawaiianShirts View PostBut they wouldn't feel guilty about leaving a measly penny as a tip?
Leave a comment:
-
Working for Major Electronics Retailer. Walked out of the stock room--exhausted and slightly dazed--at the end of a ten-hour shift, looking for a computer at which I could clock out. Approached the Appliances computer just as the person working Appliances that day also approached it. I asked, "Do you mind if I clock out before you take over?" She said she needed to place an order for a customer. At that point, the customers (a couple) came around the corner. I said, "Oh, I'm sorry. I didn't realize you were helping someone. I'll go clock out in the camera department instead."
The customers stopped to complain to a manager on their way out of the store. They acknowledged that I apologized, but they said it was still "rude" of me to want to clock out on a computer that someone else needed to use to help them with their purchase.
(Manager told me about it the next day and we both laughed at the stupid complaint. He then said, "Hey, I pretended to be concerned. You should at least pretend to be chastised.")
But they wouldn't feel guilty about leaving a measly penny as a tip?Quoth Chazzie View Post-- Asking someone if they'd like their penny change. (Apparently this made them feel guilty for not tipping if they were to say they wanted it.)
Sorry, that one might be partly my fault. When I worked for Major Electronics Retailer, I did end up memorizing many of the SKUs in the computer department. Mostly for the laptops, printers, and external hard drives, just because people were constantly asking me to look up specs that were not listed on the spec tag.Quoth notalwaysright View PostHaving to go find a SKU. I should magically know all the prices and SKUs for everything.
That happens?Quoth Lace Neil Singer View Post...and withdrew the complaint.
Leave a comment:
-
One time I employed a bit of self-depreciating humor about one of my physical features I felt was not my best due to being out of proportion. Apparently she had the opposite view and would've liked to trade with me; therefore I must be subtly bragging.
Leave a comment:
-
I once had a customer complain to my supervisor that I looked miserable. My supervisor told the customer that since my granny's funeral was the day before, that wasn't surprising. The customer was shocked and withdrew the complaint.
Leave a comment:
-
Me and a friend got a complaint about how upbeat we were first thing in the morning - so we turned it up to 11. Having a boss who kept us in starmix (sugar sweets) really helped.
Leave a comment:
-
And Oregon as of October 1st!Quoth wolfie View PostThat's easy - Alaska, Colorado, Washington (both D.C. and the state). Or, if it's the right season, anyone from Toronto can score them some primo dandelion. Hey, dandelion is a weed.
Leave a comment:
-
-
Not quite true. While it is legal to possess weed in DC, it is illegal to buy or sell it. You can thank the US Congress for that screwed up situation.Quoth wolfie View PostThat's easy - Alaska, Colorado, Washington (both D.C. and the state). Or, if it's the right season, anyone from Toronto can score them some primo dandelion. Hey, dandelion is a weed.
Leave a comment:
-
I once told someone "They [corp people] don't consult me about these decisions."
Leave a comment:
-
That's easy - Alaska, Colorado, Washington (both D.C. and the state). Or, if it's the right season, anyone from Toronto can score them some primo dandelion. Hey, dandelion is a weed.Quoth Jester View PostTold a customer that I had no idea where they could find weed.
Leave a comment:

Leave a comment: