Customer: I need an appointment to transfer your services.
Me: You already have an appointment, mam.
Customer: That’s not possible!
Me: Your husband couldn’t have set this up?
Customer: No! This is just outrageous!
Me: You already have an appointment, mam.
Customer: That’s not possible!
Me: Your husband couldn’t have set this up?
Customer: No! This is just outrageous!
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