Around Nov. 17 a guy emails the library, asking for a copy of an obituary. Unfortunately we are backed up with requests so it wasn't until yesterday that we replied back with the price of the copy (one of my co-workers already made the effort to get the microfilm, make a copy, go online again and write a reply with the price, papercliped the copy to the order, and placed it in a box).
Yesterday the guy replies "Thank you for your help, but the funeral home was more than happy to fax me a copy several days ago.
."
Would it have killed him to send us an email, "I got the copy from the funeral home today, so don't worry about working on my requests, so you won't waste your time."
I guess he didn't want to use up his courtesy alotment before the end of the year...oh, wait, courtesy is one of those things that you don't run out of!
Yesterday the guy replies "Thank you for your help, but the funeral home was more than happy to fax me a copy several days ago.
."
Would it have killed him to send us an email, "I got the copy from the funeral home today, so don't worry about working on my requests, so you won't waste your time."
I guess he didn't want to use up his courtesy alotment before the end of the year...oh, wait, courtesy is one of those things that you don't run out of!
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