It happens sometimes. I'm the reciving insult with no witty comeback or way to stop insane customers, or they get in a insult the breaks my armor.
This happened a few years ago when I was training someone. These four (Or five?) guys come in, mostly drunk. They want beer. Now several things are wrong.
1: They are all drunk. Not to the point where I wouldn't sell, but the new guy felt uneasy, and I gotta stick with his calling. My theory is let the new guy make the calls on sales for beer. Something they got to get use to and not second guess.
2: The group is missing IDs, expired IDs, or other form of invalid IDs. The new guy doesn't want to sale. They get angry at him. That's when I step in.
SC: "Come on! Its his 21 birthday! Let us have beer!"
ME: "Sorry guys. His calling, and I'm sticking to it. Try across the street"
The guys get angry and leave.
About an hour later they come back. It's 2:20ish am, near closing time for beer sales here.
They start grabbing crap. Chips, candy, soda, DOG FOOD, kitty litter, bottles of bleach. Just tons of crap. I'm curious as to what they are planning to do. I had a thoery.... But I I kept my hand on the phone incase they decide to run with said crap.
They bring it all up to the counter.
The new guy looks nervous and scared.
ME: ".... are you guys serious about buying all this? It be almost 200 bucks likely..."
SC: *Sneer* "Yeah. See? Money. Cash!" *Waves a few fifties*
I have no choice. If I don't scan the stuff and tell them to leave, they can easily call the corporate number and lie about what they were really planning on doing.
I scan the stuff. Customers behind them are getting inpatient for their beer before it gets closed and cut off.
I still remember the total to this day.
$219.61.
I already knew what they were planning.
SC: *Shrugs* "Err nevermind man. See ya!"
Leaving me a huge pile of crap on the counter, and the time it took to ring it up, void it out etc, it was past 2:30 am, causing me to lose the sales from the other people wanting beer.
Plaidman got owned. And never got revenge on those bastards.
This happened a few years ago when I was training someone. These four (Or five?) guys come in, mostly drunk. They want beer. Now several things are wrong.
1: They are all drunk. Not to the point where I wouldn't sell, but the new guy felt uneasy, and I gotta stick with his calling. My theory is let the new guy make the calls on sales for beer. Something they got to get use to and not second guess.
2: The group is missing IDs, expired IDs, or other form of invalid IDs. The new guy doesn't want to sale. They get angry at him. That's when I step in.
SC: "Come on! Its his 21 birthday! Let us have beer!"
ME: "Sorry guys. His calling, and I'm sticking to it. Try across the street"
The guys get angry and leave.
About an hour later they come back. It's 2:20ish am, near closing time for beer sales here.
They start grabbing crap. Chips, candy, soda, DOG FOOD, kitty litter, bottles of bleach. Just tons of crap. I'm curious as to what they are planning to do. I had a thoery.... But I I kept my hand on the phone incase they decide to run with said crap.
They bring it all up to the counter.
The new guy looks nervous and scared.
ME: ".... are you guys serious about buying all this? It be almost 200 bucks likely..."
SC: *Sneer* "Yeah. See? Money. Cash!" *Waves a few fifties*
I have no choice. If I don't scan the stuff and tell them to leave, they can easily call the corporate number and lie about what they were really planning on doing.
I scan the stuff. Customers behind them are getting inpatient for their beer before it gets closed and cut off.
I still remember the total to this day.
$219.61.
I already knew what they were planning.
SC: *Shrugs* "Err nevermind man. See ya!"
Leaving me a huge pile of crap on the counter, and the time it took to ring it up, void it out etc, it was past 2:30 am, causing me to lose the sales from the other people wanting beer.
Plaidman got owned. And never got revenge on those bastards.
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