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I was planning on posting about more SC's on cruises, but this one comes from my waitressing days. This is the one incident that sticks in my mind over all others.
Between cruise ship contracts, I was working at a restaurant known for their pizza, but they have a full regular menu too (initials are BP). A group of 6 sat at one of my large booths - 2 couples and 2 kids. Everything is great to start. I deliver their drinks and take their order. They are all going to share pizzas, except for husband #1 (hereafter know as SC) who wants steak. No problem. I put in their order and go about my business.
A few minutes before their food comes out, I bring over the pizza tray holders, extra plates and HP steak sauce. As I'm about to leave I hear a very rude "What the hell is this?" from SC. I turned back and asked what the problem was.
SC: What is this? (holds up HP)
ME: Steak sauce, sir.
SC: I only like A1 (another sauce, made by the same company).
ME: Im sorry sir, we only carry HP
SC: You should really offer more than one option. I don't like HP.
ME: I understand sir, but unfortunately this is the only sauce we have in.
SC: Fine. Get it out of my sight! (thrust bottle towards me like it's poison)
Whatever. I take the bottle, refill their drinks and get their food. I needed some help, so one of our other waiters J comes to help me deliver it. I put down one pizza, then as I'm about to put down the steak, the man turns so I can't set it down and says:
SC: What the F*#k is this?
ME: Your steak, sir. Rare with a baked potato
SC: Do you have A1 sauce?
ME: No sir, as I said before, we only have HP
SC: Then why the hell do you think I'd want this?
Then he proceeds to push the steak away.....and right into my chest. I now have BBQ sauce and other lovely cow juices dripping down my shirt, pants and apron as well as potato. Lovely. J (who is 6' 3", with a shaved head who body builds on the side) looked ready to kill the guy, but luckily (for the SC) he had a pizza tray in each hand. J drops the pizzas off, and we both walk away - me to get a manager.
I explained what happened. M couldn't believe it and told me I wouldn't be going back to the table, he would handle it. In the end, SC didn't want anything else - he sat and sulked the entire meal with his wife calling him a dumbass and his kid telling him how he always ruins their nights out. As they leave, his wife comes up to me and hands me $40. She said there was already a tip on the table, but she was so embarrassed by her husband she wanted to give me extra. I told her she didn't have to do that, but she insisted. I found out later that M told SC he was not allowed back to the restaurant, although the rest of the family was welcome anytime.
Total bill: $63.00 (M took off the steak and their drinks)
Total tip: $17.00 (the other couple was embarrassed too) + $40.00
Between cruise ship contracts, I was working at a restaurant known for their pizza, but they have a full regular menu too (initials are BP). A group of 6 sat at one of my large booths - 2 couples and 2 kids. Everything is great to start. I deliver their drinks and take their order. They are all going to share pizzas, except for husband #1 (hereafter know as SC) who wants steak. No problem. I put in their order and go about my business.
A few minutes before their food comes out, I bring over the pizza tray holders, extra plates and HP steak sauce. As I'm about to leave I hear a very rude "What the hell is this?" from SC. I turned back and asked what the problem was.
SC: What is this? (holds up HP)
ME: Steak sauce, sir.
SC: I only like A1 (another sauce, made by the same company).
ME: Im sorry sir, we only carry HP
SC: You should really offer more than one option. I don't like HP.
ME: I understand sir, but unfortunately this is the only sauce we have in.
SC: Fine. Get it out of my sight! (thrust bottle towards me like it's poison)
Whatever. I take the bottle, refill their drinks and get their food. I needed some help, so one of our other waiters J comes to help me deliver it. I put down one pizza, then as I'm about to put down the steak, the man turns so I can't set it down and says:
SC: What the F*#k is this?
ME: Your steak, sir. Rare with a baked potato
SC: Do you have A1 sauce?
ME: No sir, as I said before, we only have HP
SC: Then why the hell do you think I'd want this?
Then he proceeds to push the steak away.....and right into my chest. I now have BBQ sauce and other lovely cow juices dripping down my shirt, pants and apron as well as potato. Lovely. J (who is 6' 3", with a shaved head who body builds on the side) looked ready to kill the guy, but luckily (for the SC) he had a pizza tray in each hand. J drops the pizzas off, and we both walk away - me to get a manager.
I explained what happened. M couldn't believe it and told me I wouldn't be going back to the table, he would handle it. In the end, SC didn't want anything else - he sat and sulked the entire meal with his wife calling him a dumbass and his kid telling him how he always ruins their nights out. As they leave, his wife comes up to me and hands me $40. She said there was already a tip on the table, but she was so embarrassed by her husband she wanted to give me extra. I told her she didn't have to do that, but she insisted. I found out later that M told SC he was not allowed back to the restaurant, although the rest of the family was welcome anytime.
Total bill: $63.00 (M took off the steak and their drinks)
Total tip: $17.00 (the other couple was embarrassed too) + $40.00
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