This one didn't happen to me. I wasn't even there. But I've heard this story twice now, and must share it. It was pretty much the exact conversation both times, but it involved different CWs. So I'll just type it once, heh. Point of reference--the SC is an older guy, and both CWs were younger (17 and 22)
CW: *greeting*
SC: Yeah, I'll have a medium coffee, black.
CW: *types order in* Can I get you anything else?
SC: Nope
CW: All right sir, your total comes to $1.92
SC: *holds money out*
CW: *takes money, but SC doesn't let it go*
SC: You know what your generation's problem is?
CW: .......um, no sir, I don't.
SC: You always take the money before you get the product.
CW:
SC: I find it very disrespectful that you would take my money before getting me my coffee.
CW: Well, sir, I meant no disrespect.
SC: *grinning condescendingly at CW*
CW: *releases money, retrieves coffee, then takes money*
Seriously, WTF is that??
I would find it more disrespectful to turn my back on the customer while he/she is holding money out for me.
After I heard this story a second time, I racked my brain to think of what people have done for me when I'm the customer--do they get my stuff first or take my money first?
Then I realized, I wasn't sure, because I DON'T CARE!!!
I told the second CW this happened to that next time he should remind this preachy old fart that he's taking my CW's money every paycheck in the form of Social Security and Medicare.
CW: *greeting*
SC: Yeah, I'll have a medium coffee, black.
CW: *types order in* Can I get you anything else?
SC: Nope
CW: All right sir, your total comes to $1.92
SC: *holds money out*
CW: *takes money, but SC doesn't let it go*
SC: You know what your generation's problem is?
CW: .......um, no sir, I don't.
SC: You always take the money before you get the product.
CW:
SC: I find it very disrespectful that you would take my money before getting me my coffee.
CW: Well, sir, I meant no disrespect.
SC: *grinning condescendingly at CW*
CW: *releases money, retrieves coffee, then takes money*
Seriously, WTF is that??
I would find it more disrespectful to turn my back on the customer while he/she is holding money out for me.
After I heard this story a second time, I racked my brain to think of what people have done for me when I'm the customer--do they get my stuff first or take my money first?
Then I realized, I wasn't sure, because I DON'T CARE!!!
I told the second CW this happened to that next time he should remind this preachy old fart that he's taking my CW's money every paycheck in the form of Social Security and Medicare.
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