I work at a coffee/sandwich place where being fresh is the be all, end all. So we do small batches of things unless someone's called/come in previously with a specific order to pick up later. It's not a dificult concept.
SC comes in at LUNCH RUSH and just expects us to have 3 dozen donuts, just for her. But not just any 3 dozen donuts. No, she wants them all to one type... SC is then shocked and apalled that we only have the few in the display and she'll have to wait for more.
SC, rudely: "You mean, you don't just have them in the back?"
Sure, lady. In the back we have 3 dozen of every kind! Even ones you've never seen! Little elves in stockings are chained to the ovens and counters creating new and exciting goods for you to buy! I'll just ask the magic pink unicorn to sprinkle some faerie dust and they'll magically appear, right now on this counter!
So someone goes to make them. The entire proccess takes 10 minutes. In 10 minutes there are 3 dozen donuts, boxed and in a bag for the grand queen of everything. A coworker told me she bitched and moaned the whole time she was at the counter.
Seriously... Call with anything over 2 dozen. We only have maybe 6 or 7 dozen assorted during the afternoon at a time out and it *gasp* takes time to make them.
Other tidbits: "Do you know why 'Other location' is closed?" "I heard from another customer getting drive thru there was a power outtage." "Well, we waited at the doors and they were locked and there were people still inside. They should have a sign." ..Right, cause locked doors, no power at 6 in the evening and employees cleaning up is not a big enough clue that a store is closed.
SC comes in at LUNCH RUSH and just expects us to have 3 dozen donuts, just for her. But not just any 3 dozen donuts. No, she wants them all to one type... SC is then shocked and apalled that we only have the few in the display and she'll have to wait for more.
SC, rudely: "You mean, you don't just have them in the back?"
Sure, lady. In the back we have 3 dozen of every kind! Even ones you've never seen! Little elves in stockings are chained to the ovens and counters creating new and exciting goods for you to buy! I'll just ask the magic pink unicorn to sprinkle some faerie dust and they'll magically appear, right now on this counter!
So someone goes to make them. The entire proccess takes 10 minutes. In 10 minutes there are 3 dozen donuts, boxed and in a bag for the grand queen of everything. A coworker told me she bitched and moaned the whole time she was at the counter.
Seriously... Call with anything over 2 dozen. We only have maybe 6 or 7 dozen assorted during the afternoon at a time out and it *gasp* takes time to make them.
Other tidbits: "Do you know why 'Other location' is closed?" "I heard from another customer getting drive thru there was a power outtage." "Well, we waited at the doors and they were locked and there were people still inside. They should have a sign." ..Right, cause locked doors, no power at 6 in the evening and employees cleaning up is not a big enough clue that a store is closed.


Comment