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Sure! Let me pull it out of my ass for you!

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  • Sure! Let me pull it out of my ass for you!

    I work at a coffee/sandwich place where being fresh is the be all, end all. So we do small batches of things unless someone's called/come in previously with a specific order to pick up later. It's not a dificult concept.

    SC comes in at LUNCH RUSH and just expects us to have 3 dozen donuts, just for her. But not just any 3 dozen donuts. No, she wants them all to one type... SC is then shocked and apalled that we only have the few in the display and she'll have to wait for more.

    SC, rudely: "You mean, you don't just have them in the back?"

    Sure, lady. In the back we have 3 dozen of every kind! Even ones you've never seen! Little elves in stockings are chained to the ovens and counters creating new and exciting goods for you to buy! I'll just ask the magic pink unicorn to sprinkle some faerie dust and they'll magically appear, right now on this counter!

    So someone goes to make them. The entire proccess takes 10 minutes. In 10 minutes there are 3 dozen donuts, boxed and in a bag for the grand queen of everything. A coworker told me she bitched and moaned the whole time she was at the counter.

    Seriously... Call with anything over 2 dozen. We only have maybe 6 or 7 dozen assorted during the afternoon at a time out and it *gasp* takes time to make them.

    Other tidbits: "Do you know why 'Other location' is closed?" "I heard from another customer getting drive thru there was a power outtage." "Well, we waited at the doors and they were locked and there were people still inside. They should have a sign." ..Right, cause locked doors, no power at 6 in the evening and employees cleaning up is not a big enough clue that a store is closed.
    "Who in their right mind would commision a Sistine Chapel-style ceiling of pooping catgirls?"

    "I dunno. Atheists, probably."

  • #2
    I know your pain. I worked that the magical "Always Fresh" place myself and had to disappoint many a people when we told them we were out of something.

    Quite a few times some frazzled mother would come to the counter needing 3 dozen donuts for little Jr's school class birthday party and would get all butt hurt when we told them they would have to wait (and it's not like they have to wait a long time). Back in the old days we made the donuts from scratch and it would take a whole shift to make donuts and once we were out we were out.

    If we kept that many donuts on hand people would complain that the donuts were stale. You can't win.

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    • #3
      A friend of mine owns a bakery and sells lamingtons to schools for fundraisers.
      (for the non aussies, lamington = square of sponge cake dipped in chocolate then coconut)
      generally he gets schools to confirm a month out that they will be doing the fundraiser and asks them to let him the the quantity they want about a fortnight before they need delivery.
      last time we went for a weekend visit he had 2 orders.
      Both due on monday.
      first order, placed as per timelines, approx 400 dozen lamingtons -

      second order. School calls for quote and is never heard from again until this weekend when they call and order 350 dozen for delivery monday.

      He was rather unimpressed but figured its money so why not. Had a bitch of a time finding staff to come in at such short notice. Even asked if we wanted to stay an extra day and work for him

      I guess people just don't understand it takes time to cook things
      Be Nicer To Retail Workers 2K18, also known as: stop being an incredibly shitty human to people just doing their job.

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      • #4
        They probably think you have them frozen, and can just throw them in the microwave.

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        • #5
          GASP! Those poor Elves! I could never support a chain that uses Elf Slavery! Boycott! Boycott!

          Heehee. Betcha Customers would actually believe you if you told them that.
          "If anyone wants this old box containing the broken bits of my former faith in humanity, I'll take your best offer now. You may be able to salvage a few of em' for parts..... " - Quote by Argabarga

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          • #6
            Quoth LillFilly View Post
            GASP! Those poor Elves! I could never support a chain that uses Elf Slavery! Boycott! Boycott!

            Heehee. Betcha Customers would actually believe you if you told them that.

            well if you do not like House Elvish slavery send your Galleons to S.P.E.W Herminonie Grangier C/O Hogwarts School of Witchcraft and Wizardry

            I'm lost without a paddle and headed up SH*T creek.
            -- Life Sucks Then You Die.


            "I'll believe corp. are people when Texas executes one."

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            • #7
              Quoth the lawsmeister View Post
              A friend of mine owns a bakery and sells lamingtons to schools for fundraisers.
              (for the non aussies, lamington = square of sponge cake dipped in chocolate then coconut)
              Oh dear lord. I can't decide if those things are the most wonderful invention ever or the most horrible. I blame you for whatever weight I gain making those. Once I scour the internet for the best recipe.

              Ugh, if I had been him, I'd add a Late/Rush/Asshole tax onto their order. But I guess since it's a school...who knows, maybe red tape tied it up.
              "This isn't a home, this is a swirling vortex of entropy." - Sheldon "The Big Bang Theory"

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              • #8
                Quoth Calie View Post
                Oh dear lord. I can't decide if those things are the most wonderful invention ever or the most horrible. I blame you for whatever weight I gain making those. Once I scour the internet for the best recipe.
                LOL I am so much like this. So many of my googling involves recipes!
                "Is it hot in here to you? It's very warm, isn't it?"--Nero, probably

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                • #9
                  Quoth Food Lady View Post
                  LOL I am so much like this. So many of my googling involves recipes!
                  I not only found a recipe (using google), I then posted it to facebook. Partly to counteract all the really yummy dessert recipes a friend keeps posting...
                  http://www.joyofbaking.com/Lamingtons.html
                  "This isn't a home, this is a swirling vortex of entropy." - Sheldon "The Big Bang Theory"

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                  • #10
                    Quoth Eireann View Post
                    They probably think you have them frozen, and can just throw them in the microwave.
                    I had no clue how long it took to make things until I started learning how to cook from scratch last year. Now I'm much more appreciative of foods made from scratch!

                    Of course, I still knew better than to go in at the last minute and expect them to have everything I needed immediately. . . .

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                    • #11
                      Quoth Refkeila View Post
                      They should have a sign." ..Right, cause locked doors, no power at 6 in the evening and employees cleaning up is not a big enough clue that a store is closed.
                      Even if they did have a sign clearly stating 'closed', there would still be people banging on the door, wondering why they can't come in.
                      "500 bucks, that's almost a million!"
                      ~Curly from the 3 Stooges

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                      • #12
                        Quoth Tito View Post
                        Even if they did have a sign clearly stating 'closed', there would still be people banging on the door, wondering why they can't come in.
                        Trust me! I know that from experience. We had SCs who would come from the grocery store in the strip mall the Roy Rogers I used to work at to Roys when the grocery store had power failures. Didn't matter that the power failures always outed the power in all stores of the strip mall (it's not a large strip mall). We'd have huge signs (that I would do up - and I have incredibly neat handwriting) stating we're closed and people would still knock and scowl and give us the finger. Sheesh I say! Sheesh!

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                        • #13
                          Quoth Calie View Post
                          Oh dear lord. I can't decide if those things are the most wonderful invention ever or the most horrible. I blame you for whatever weight I gain making those. Once I scour the internet for the best recipe.
                          Most basic way is to take pieces of any old sponge cake and dip it in melted chocolate then into a bowl of dessicated cocconut. What you then find its there are a million opinions on what is the best sponge recipe to use, should it be fresh sponge or day old sponge etc.
                          My mother in law made a giant lamington for my sister in law's birthday cake this year. I'll post up a pic of it... hmm may be on Pimp My Snack by now.

                          Quoth Calie View Post
                          Ugh, if I had been him, I'd add a Late/Rush/Asshole tax onto their order. But I guess since it's a school...who knows, maybe red tape tied it up.
                          Yeah, he would have already quoted a price and wouldn't raise it despite the order being so late.
                          The missus called him the other day for a chat. They've got another batch of orders in. Approx 1000 dozen for the same day. All ordered on time but geez that's a lot of cakes.

                          I've got a bunch of other stories he's told me over the years. I'll have to post them at some point.
                          Be Nicer To Retail Workers 2K18, also known as: stop being an incredibly shitty human to people just doing their job.

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