It never fails.
Around 11 am a few mornings ago, I saw a guy sauntering up to our store with a big sports bag.
Oh joy! I think to myself, A big giant trade to start my day!
Now he said he just wanted to trade the stuff in towards something. Ok, fine not a problem, so I start going through his trade which consists of:
- 3 consoles
- 12 controllers
- Over 40 games
- And a few other accessories
It was well over $400 worth of stuff.
As soon as I give him a total he decides he wants cash instead of store credit.
PROBLEM!
We have been open ONE hour and I have done exactly TWO cash sales. We keep our opening cash amounts low as a robbery prevention measure. The bottom line is I DO NOT have hundreds of dollars with which to pay this guy.
I inform of this.
SC: Well how am I supposed to get the money?
Me: We can mail you a check or you can come back later when we have more cash on hand.
SC: Well when might that be?
Me: No way to tell, might be a few minutes, might be a few hours.
SC: Look man I need the money to pay a bill ASAP, like before lunchtime if possible.
Me: I wish I had to give you but I don't.
SC: This is SUCH an inconvenience! How can you offer cash trades and then not fulfill them??? You all should be better prepared, you never know when someone like me is going to bring a lot of stuff in. You should keep at least $1000 in the till at all times!
Me: $1000?
SC: Yeah! Then we wouldn't have this problem.
Me: (Oh "we" huh? Like this is somehow a big deal to me?) Unfortunately we don't do that and I can't do anything for you.
SC: You can't like just write me a check?
Me: Nooo, all the checks must be issued from corporate.
SC: But this is such bullshit! Just give me my damned money! I need to pay a bill.
Me: Sir I DO NOT HAVE enough money in this store to cover this trade right now and I DO NOT know when I might. If you want your money today, that's your only choice.
SC: *grumbling as he grabs his stuff and leaves* My damned car might be repo'd by then...I don't believe this!
This happens ALL the time, people shocked we don't have a miniature bank vault in the back for whenever they need money urgently and haul in a buttload of their games and such to sell to us.
Will they ever learn? (Note: I already know the answer to that)
Around 11 am a few mornings ago, I saw a guy sauntering up to our store with a big sports bag.
Oh joy! I think to myself, A big giant trade to start my day!
Now he said he just wanted to trade the stuff in towards something. Ok, fine not a problem, so I start going through his trade which consists of:
- 3 consoles
- 12 controllers
- Over 40 games
- And a few other accessories
It was well over $400 worth of stuff.
As soon as I give him a total he decides he wants cash instead of store credit.
PROBLEM!
We have been open ONE hour and I have done exactly TWO cash sales. We keep our opening cash amounts low as a robbery prevention measure. The bottom line is I DO NOT have hundreds of dollars with which to pay this guy.
I inform of this.
SC: Well how am I supposed to get the money?
Me: We can mail you a check or you can come back later when we have more cash on hand.
SC: Well when might that be?
Me: No way to tell, might be a few minutes, might be a few hours.
SC: Look man I need the money to pay a bill ASAP, like before lunchtime if possible.
Me: I wish I had to give you but I don't.
SC: This is SUCH an inconvenience! How can you offer cash trades and then not fulfill them??? You all should be better prepared, you never know when someone like me is going to bring a lot of stuff in. You should keep at least $1000 in the till at all times!
Me: $1000?
SC: Yeah! Then we wouldn't have this problem.
Me: (Oh "we" huh? Like this is somehow a big deal to me?) Unfortunately we don't do that and I can't do anything for you.
SC: You can't like just write me a check?
Me: Nooo, all the checks must be issued from corporate.
SC: But this is such bullshit! Just give me my damned money! I need to pay a bill.
Me: Sir I DO NOT HAVE enough money in this store to cover this trade right now and I DO NOT know when I might. If you want your money today, that's your only choice.
SC: *grumbling as he grabs his stuff and leaves* My damned car might be repo'd by then...I don't believe this!
This happens ALL the time, people shocked we don't have a miniature bank vault in the back for whenever they need money urgently and haul in a buttload of their games and such to sell to us.
Will they ever learn? (Note: I already know the answer to that)
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