Guest: Dave, I am in my villa here and you know this is just not as pretty as what I am used to. The couch is very old and the tapestries are too. The kitchen is just not updated. I am used to a lot better and deserve a lot better. I would like to be upgraded to premier oceanfront
Me: ok but there will be a rate difference
Guest: rate difference? How dare you......I am not paying the difference
Me: well I cant put you there for the rate youre paying
Guest: EXCUSE ME? NO, NO, NO, NO...........(she starts crying and hangs up the phone)
The husband calls back
Husband: you got my wife all upset, Dave
Me: sorry sir, I simply said she would have to pay the difference for premier oceanfront
Husband: why should she pay it? This property is clearly not up to par....how can the person who booked us here even think this would be up to her standards? We are very picky about decor and we told her that when we booked. My wife cant stay here. She is having anxiety attacks because this place is so old and it's stressing her out
Me: well I have this other place available thats really nice
Guest: she wants premier oceanfront, she wont accept anything but. and we arent paying for it because we have been inconvenienced here. Oh God she is hyperventilating. Brandy, dont just stand there, your mother is hyperventilating....we need to get her to a hospital. Sir, thanks for nothing f___wad
Me: ok but there will be a rate difference
Guest: rate difference? How dare you......I am not paying the difference
Me: well I cant put you there for the rate youre paying
Guest: EXCUSE ME? NO, NO, NO, NO...........(she starts crying and hangs up the phone)
The husband calls back
Husband: you got my wife all upset, Dave
Me: sorry sir, I simply said she would have to pay the difference for premier oceanfront
Husband: why should she pay it? This property is clearly not up to par....how can the person who booked us here even think this would be up to her standards? We are very picky about decor and we told her that when we booked. My wife cant stay here. She is having anxiety attacks because this place is so old and it's stressing her out
Me: well I have this other place available thats really nice
Guest: she wants premier oceanfront, she wont accept anything but. and we arent paying for it because we have been inconvenienced here. Oh God she is hyperventilating. Brandy, dont just stand there, your mother is hyperventilating....we need to get her to a hospital. Sir, thanks for nothing f___wad



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