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My first week as a customer service rep for a grocery store went like this:
SC: Stupid grouchy lady
Me:
I'm still in training, and I am greeted by this heavyset lady with a mean attitude, and a plastic bag from our competitor that smells absolutely awful, and I have only half a thought of what was coming next..by the way, I like my work place clean (semi-important)
SC-*Slams wet, bloody, awful-smelling bag on my freshly clean counter*
"This meat's bad, I want my money NOW!"
ME-"..Erm..OK. Let's see..." *Grabs return slip, instinctively pokes at bag with a pen, looking for a barcode*
Theres a big chunk of roasting meat, still with original styrofoam and plastic wrap, but has been opened. Crap...
*Gives up with pen, and turns meat around, deperately looking for barcode. No Barcode=No Return*
SC-"Ah only had that meat in mah fridgerader for 2 weeks! It shudda been still good!"
Me-
*Mentally vomits* You had this for two weeks in your fridge!?" *Found barcode, which had expiration date of 4 days before*
"Ma'am, we can't take this meat back. It's going to be bad because it's already expired."
CS- *Slams both hands on counter and starts ranting about how a fridge should magically keep everything good forever, as that is what fridges are for*
She didn't stay very long, and left her meat on my counter so I just threw it away. Still, that meat was totally horrifying. Bleh.
SC: Stupid grouchy lady
Me:
I'm still in training, and I am greeted by this heavyset lady with a mean attitude, and a plastic bag from our competitor that smells absolutely awful, and I have only half a thought of what was coming next..by the way, I like my work place clean (semi-important)
SC-*Slams wet, bloody, awful-smelling bag on my freshly clean counter*
"This meat's bad, I want my money NOW!"
ME-"..Erm..OK. Let's see..." *Grabs return slip, instinctively pokes at bag with a pen, looking for a barcode*
Theres a big chunk of roasting meat, still with original styrofoam and plastic wrap, but has been opened. Crap...
*Gives up with pen, and turns meat around, deperately looking for barcode. No Barcode=No Return*
SC-"Ah only had that meat in mah fridgerader for 2 weeks! It shudda been still good!"
Me-
*Mentally vomits* You had this for two weeks in your fridge!?" *Found barcode, which had expiration date of 4 days before*"Ma'am, we can't take this meat back. It's going to be bad because it's already expired."
CS- *Slams both hands on counter and starts ranting about how a fridge should magically keep everything good forever, as that is what fridges are for*
She didn't stay very long, and left her meat on my counter so I just threw it away. Still, that meat was totally horrifying. Bleh.
I browse it sometimes and I wish we had some more sections like the ones there. Hm...might have to suggest it.
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