Why would you possibly come in to open an account at a bank, and try and stay on your phone the ENTIRE time?
Not only that, but the kid didn't know his SSN. And then gets snarky with me because he doesn't think he should have to give it to me... But that didn't stop him from talking on the phone the entire time, he wrote on one of my business cards that he didn't think I needed it and slid it over to me.
So I told him,
"Listen champ, I'm not going to be able to help you until you get off the phone and get your social... No rush though so if you want to take your phone conversation outside, feel free."
That got him off his phone real quick, and then he demanded to speak to the manager... Fancy that, that's me!
This tough 18 year old kid got real nice after that, but turned a 5 minute process into a 30 minute process.
The weekend brings out the stupid in people.
Not only that, but the kid didn't know his SSN. And then gets snarky with me because he doesn't think he should have to give it to me... But that didn't stop him from talking on the phone the entire time, he wrote on one of my business cards that he didn't think I needed it and slid it over to me.
So I told him,
"Listen champ, I'm not going to be able to help you until you get off the phone and get your social... No rush though so if you want to take your phone conversation outside, feel free."
That got him off his phone real quick, and then he demanded to speak to the manager... Fancy that, that's me!
This tough 18 year old kid got real nice after that, but turned a 5 minute process into a 30 minute process.
The weekend brings out the stupid in people.
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