Background : our system isn't complicated. We basically give out raffle/cloakroom tickets to people so we can call people through without revealing their name to everyone else. We work out how many people we can see and that's the number of tickets. You have a problem you need a ticket. You're with someone who has their own problem - they need a ticket. You're with someone and you are just keeping each other company you don't.
So I get 2 people who have 2 tickets and have argued with the receptionist to tell her they have 2 seperate problems. Same address. Both want to know about benefit entitlement. They don't speak a lot of English. The man points to the woman's stomach and says "baby".
Me : She's pregnant.
SC : Yes.
Me : Oh. Are you 2 together ?
SC :
Me : Are you her partner :
SC :
Me : Are you a couple ?
SC :
Me : Is it your baby ?
SC :
Me : *pointing* boyfriend/girlfriend
SC : *angrily* I'M HER HUSBAND !!!!
If he got so angry about that I am so very very very relieved he didn't understand when I asked if it was his baby. I didn't think until afterwards how offensive that could be (I thought they weren't together).
They were really only one customer - so I got to see one less person. Hooray.
Victoria J.
So I get 2 people who have 2 tickets and have argued with the receptionist to tell her they have 2 seperate problems. Same address. Both want to know about benefit entitlement. They don't speak a lot of English. The man points to the woman's stomach and says "baby".
Me : She's pregnant.
SC : Yes.
Me : Oh. Are you 2 together ?
SC :
Me : Are you her partner :
SC :
Me : Are you a couple ?
SC :
Me : Is it your baby ?
SC :
Me : *pointing* boyfriend/girlfriend
SC : *angrily* I'M HER HUSBAND !!!!
If he got so angry about that I am so very very very relieved he didn't understand when I asked if it was his baby. I didn't think until afterwards how offensive that could be (I thought they weren't together).
They were really only one customer - so I got to see one less person. Hooray.
Victoria J.
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