...does not mean we aren't sold out!
We get this sometimes..."I want first floor!!!!!!!!!!!! Your parking lot isn't full. You must have a first floor roooommm...!!!"
People think if there are few cars in the hotel parking, then we must not be busy or full, especially if they come early in the evening, like around 4:00-5:00 PM.
Sometimes hotels have groups staying there, and the bus hasn't arrived yet. Or sometimes people already are checked in and then go out for the evening. Or we have the arrivals preassigned, with some requesting first floor already. Or sometimes the room type you want is not available on the first floor at that particular time.
Really people, when I say we don't have first floor rooms, I am not trying to p!ss you off. We have elevators, but some people don't want to hear that.
I read our hotel reviews on the internet, and the comment cards people leave. Without fail, someone will write "There were few cars in the parking lot and we still got 2nd (or upstairs) room," or some variation like that.
We get this sometimes..."I want first floor!!!!!!!!!!!! Your parking lot isn't full. You must have a first floor roooommm...!!!"
People think if there are few cars in the hotel parking, then we must not be busy or full, especially if they come early in the evening, like around 4:00-5:00 PM.
Sometimes hotels have groups staying there, and the bus hasn't arrived yet. Or sometimes people already are checked in and then go out for the evening. Or we have the arrivals preassigned, with some requesting first floor already. Or sometimes the room type you want is not available on the first floor at that particular time.
Really people, when I say we don't have first floor rooms, I am not trying to p!ss you off. We have elevators, but some people don't want to hear that.
I read our hotel reviews on the internet, and the comment cards people leave. Without fail, someone will write "There were few cars in the parking lot and we still got 2nd (or upstairs) room," or some variation like that.
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