I had a customer basically accuse me of attempting to steal from him today.
He was paying for his shopping, which was about £7 something, gave me a £10 note, thrusting it into my face as if he owned the gods damn world.
Thinking to myself "Ok, he's an arse, give him his change, have done with it." I counted the change into my hands, one coing at a time, stacking them in size order to make it easy to see what's there (minor OCD thing) I double check it, then tripple check it as i hand it to him.
As I go to shut the till he pulls it back open, stand there and counts it all, saying
"I don't trust you. You didn't count it into my hand so how can i know you haven't short changed me?"
"Sir, You've just watched me count it from the till. You saw me check it twice after that."
"I don't trust cashiers when they don't count it into my hands"
I slam the till shut at this point say "If the way I do my job is a problem sir, Make a complaint. Alternatively, Don't shop here. You have no right to insult the staff here like that."
This was said with a manager near by, watched, giving him the eyes of Fuck Off Or Die. (I love my new manager. She's awesome.)
I then went into a 20 minute swearing spree, 4 customer behind him all apologised on his behalf.
I'VE BEEN DOING THIS JOB 5 %*#!@*% YEARS I KNOW WHAT THE %*#! I'M DOING YOU HAIRLESS ARSEFERRET!!! >_<
He was paying for his shopping, which was about £7 something, gave me a £10 note, thrusting it into my face as if he owned the gods damn world.
Thinking to myself "Ok, he's an arse, give him his change, have done with it." I counted the change into my hands, one coing at a time, stacking them in size order to make it easy to see what's there (minor OCD thing) I double check it, then tripple check it as i hand it to him.
As I go to shut the till he pulls it back open, stand there and counts it all, saying
"I don't trust you. You didn't count it into my hand so how can i know you haven't short changed me?"
"Sir, You've just watched me count it from the till. You saw me check it twice after that."
"I don't trust cashiers when they don't count it into my hands"
I slam the till shut at this point say "If the way I do my job is a problem sir, Make a complaint. Alternatively, Don't shop here. You have no right to insult the staff here like that."
This was said with a manager near by, watched, giving him the eyes of Fuck Off Or Die. (I love my new manager. She's awesome.)
I then went into a 20 minute swearing spree, 4 customer behind him all apologised on his behalf.
I'VE BEEN DOING THIS JOB 5 %*#!@*% YEARS I KNOW WHAT THE %*#! I'M DOING YOU HAIRLESS ARSEFERRET!!! >_<

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