We have a great special this month at the C-store. Any large pizza, up to two toppings, for ten dollars. Apparently, one woman thought we had an even better special--two large pizzas for $10. I knew there'd be trouble when her son came in to get their four pizzas, and was confused as to why it cost over $40. His mother had told him it'd be $20, he said. I gave him a receipt to show his mom, knowing full well she'd demand to know why we'd "overcharged" them, and lo and behold...I was right. She called the kitchen, ranting and raving about how "I was told by the person who took the fucking order that those damn pizzas were two for $10! WTFARGLEBLARGLE!"
The problem (which of course, she wouldn't admit to) is this: She misunderstood what coworker E told her when she placed the order. How do I know? Well, when coworker E took her info down to have our manager contact her, and told her the manager would be in Monday, bitch went off again. "SOMEDAY? That's a fucking rude answer!!" E had to repeat MONDAY twice before the bitch finally got it! At that point, I'm not sure how she restrained herself from saying "I'm sorry, ma'am, but you need hearing aids, Have a WONDERFUL evening now!" Honestly...It gave me a headache just hearing about it! The good news is that M knows that no one that was working tonight (Me, E, or L) would've told the bitch the wrong information. We'll see what happens!
The problem (which of course, she wouldn't admit to) is this: She misunderstood what coworker E told her when she placed the order. How do I know? Well, when coworker E took her info down to have our manager contact her, and told her the manager would be in Monday, bitch went off again. "SOMEDAY? That's a fucking rude answer!!" E had to repeat MONDAY twice before the bitch finally got it! At that point, I'm not sure how she restrained herself from saying "I'm sorry, ma'am, but you need hearing aids, Have a WONDERFUL evening now!" Honestly...It gave me a headache just hearing about it! The good news is that M knows that no one that was working tonight (Me, E, or L) would've told the bitch the wrong information. We'll see what happens!
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