OK tonight I didn't get this call, but I got to hear it. Customer calls in and wants to see about renewing her discounts. Well so we wouldn't loose money this year, we changed our discount structure and the amount she was discounted last year isn't available this year. She still gets a discount just not as huge.
She gets quite irritible with the rep and proceeds to call him a racist asshole. His reply was priceless, Ma'am, I am as black as midnight and if the lights go out you can't see me! She sputtered, tried to say something back and just slammed the phone down! A fun night on the job.
She gets quite irritible with the rep and proceeds to call him a racist asshole. His reply was priceless, Ma'am, I am as black as midnight and if the lights go out you can't see me! She sputtered, tried to say something back and just slammed the phone down! A fun night on the job.
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