At least they didn't argue when I refused

[Betweenshades]

Or, tales from online parts sales:

The people that don't sell it have it cheaper

"Can you match this price? *link* It's cheaper than what you're asking and it's brand new"

Okay, I'll price match within reason. Fair question. Then I got to the site.

"Sir, it's not a new part and they don't have it in stock. I will, however beat ___ seller and sell it to you for $X, which is the cheapest price for this part on the net right now"

I've heard nothing yet.

REALLY?? You want me to drop my price by half to match a company's price that doesn't even effing sell it anymore? WTH, dude?

I live near you- will you install the part I buy for free?

That's right. I was seriously asked this. It wasn't for a little T-Con, either- it was for a light engine. Here's a link to one that someone else is selling. This is a large job. Even if it were a small job the question is rather galling.

I might have cut him some slack if he just asked for help (still would have said no, but he wouldn't have ended up here), but to ask us to come over and just do it for free? GAH! I told him that we would charge a service call and the appropriate hourly charge for the installation if he chose to do it.

But, as the title states, at least they didn't argue with me...

[Andara Bledin]

REALLY?? You want me to drop my price by half to match a company's price that doesn't even effing sell it anymore? WTH, dude?

My company gets this all the time. From other companies.

We hold a lot of obsolete and hard to find stock, so when someone needs something now, but doesn't want to pay, they'll quote pricing from some manufacturer who holds no stock and can get them the parts in 2 months, which is 2 months later than when they need them.

The bossman likes to point out that we can sell them stuff we don't have all day long at fantastic prices. But for things we do have in stock, it'll be what we quoted them.

One of the other department heads will actually raise her prices, and when the customer complains that it's not a better price she'll tell them it's better for her.

^-.-^

[chainedbarista]

One of the other department heads will actually raise her prices, and when the customer complains that it's not a better price she'll tell them it's better for her.

that rocks; we need to clone her for all the cheapskates, would be scammers and bargain hunters out there.

[HawaiianShirts]

The people that don't sell it have it cheaper

SCs make up interesting stories when they're trying to save a few bucks, don't they?

I got that when I worked for Major Electronics Retailer, too.

SC: Do you price match?
Me: On identical items, yes.
SC: What do you mean by 'identical'?
Me: It has to be exactly the same thing, size, design, manufacturer, right down to the model number.
SC: Oh. *Holds up item.* Well, I saw this for less at Your Biggest Competitor. Will you match it?
Me: That's a My Company private label. Biggest Competitor doesn't sell it.
SC: But I saw it there!
Me: You probably saw something similar, but no way could it have been this exact item.
SC: But I SAW it there!
Me: If you can prove to me they're selling My Company Private Label products new, I'll GIVE this item to you FREE because I know Biggest Competitor doesn't sell it, and even if they did, My Company would be very interested to know about it so we could take legal action.

(Only used that last line once. Shut the guy up pretty quick, but I got a funny look from my supervisor.)