First of all I have to say...I. Hate. Night shift! Hate it! Why? More drama, more SCs, etc! Not even an hour and a half into my 9 hour shift tonight, I had an SC. We'll call him stupid pizza guy, SPG for short. SPG comes to the counter with pizzas that he ordered. One of them is currently on special. It also has extra cheese on it--which is, of course, an extra charge. Most pizza places do this, no? Anyway, I give him his total, and he flies off the handle!
SPG: Isn't this one on special?
ME: Yes, but you have extra cheese. That's an extra topping charge.
SPG: Two dollars for extra cheese???
ME: $1.75 per extra topping on a large, sir.
SPG: It wasn't that before! You guys are ripping people off now!!!!!
ME: *goes about getting his change, etc, then decides to try to talk to him* Extra toppings on large pizzas have been that price for a whi--
SPG: NO IT HASN'T! WE JUST CHECKED AND IT WASN'T THAT MUCH!
ME: *goes silent, not wanting a fight, gives him back his change and receipt* Have a nice night.
A few things here: 1) I've worked at the C-store for (ugh) 9 years now. I think I know my pricing, despite several increases throughout my tenure. 2) You're bitching over $1.75. Shut up and get the fuck out! 3) The only reason I backed down is because I really didn't want a fight, or a bad complaint about it, though I think management might back me if they knew what an ass he was. 4) Karma is a bitch. She doesn't particularly like assholes who wine and bitch about cheap ass shit like that. I hope you enjoy her visit with you. Jackass!
SPG: Isn't this one on special?
ME: Yes, but you have extra cheese. That's an extra topping charge.
SPG: Two dollars for extra cheese???
ME: $1.75 per extra topping on a large, sir.
SPG: It wasn't that before! You guys are ripping people off now!!!!!
ME: *goes about getting his change, etc, then decides to try to talk to him* Extra toppings on large pizzas have been that price for a whi--
SPG: NO IT HASN'T! WE JUST CHECKED AND IT WASN'T THAT MUCH!
ME: *goes silent, not wanting a fight, gives him back his change and receipt* Have a nice night.
A few things here: 1) I've worked at the C-store for (ugh) 9 years now. I think I know my pricing, despite several increases throughout my tenure. 2) You're bitching over $1.75. Shut up and get the fuck out! 3) The only reason I backed down is because I really didn't want a fight, or a bad complaint about it, though I think management might back me if they knew what an ass he was. 4) Karma is a bitch. She doesn't particularly like assholes who wine and bitch about cheap ass shit like that. I hope you enjoy her visit with you. Jackass!
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