And speaking of entitlement jerks

[Ironclad Alibi]

SC: No, I just feel that you don’t value me enough, and as I work for the city, right down from the cable commission, you need to treat me better.

Isn't that where the trash collector's office is located?

SC: *annoyed sigh* Fine. What is your name again? I need to tell the director of the cable commission so that he can report you to your company corporate managers.
Me: That would be Redbeard, sir, and be sure to include how I am following company policy exactly.
SC: Whatever. You do realize that I work for the city? And that I know that head of the cable commission?

At this point you add, "Say 'Hi' to my Uncle for me."

[SunshyneWalker4167]

I think you handled that situation very well lol. He was such a jerk but you were still very polite yet "rude" at the same time if you know what i mean haha i loved it