What Am I Suppose To Do Then?

[Andara Bledin]

Which I can't really afford time or money wise. So just have to do what I can with the physio exercises I've got that I can do at home.

While the time is a nasty issue that can't really be helped, it being a work-related issue should mean the costs are covered by such laws as are in force in your area and you should not bear the brunt of that particular issue.

As I mentioned in another thread, you have to be careful about the chair you sit in for 8+ hours a day. After all, I had my seat set just slightly wrong and it screwed up something in my shoulder.

^-.-^

[Ironclad Alibi]

Me: “And your name please?”
SC: “Steven”
Me: “Is that Steven with a V or a PH?”
SC: “Uh, T”

Perhaps his name is Steten?

[emax4]

I've heard of companies (i.e. Sprint) firing customers on a good enough basis. Sprint customers were requesting too many credits. Is it possible that you can fire this client since he's disrespectful and unprofessional toward you and your staff? If YOUR supervisor or company doesn't want to lose him (I think I remember you posting how your company doesn't want to lose any clients under any circumstances), explain that it's costing more money and that the staff morale gets lower than low while keeping him as a client.

[BrenDAnn]

Ironclad Alibi beat me to it. I was gonna suggest that you just put Steten into the computer as his name. It'd be easier than trying ot coax the correct answer out of him....That is, if Steten isn't it. Also, feel better soon, GK!

[dalesys]

I was trying to reject that theory despite her random interjections of comments like "What was your name? Oh, that's a nice name, I like that" by logic of the fact there's a continent worth of distance between us.

Trying, anyhow. >.>

Do not accept any large packages that say "Contents: Large Dog".

[Becks]

If you like, you can leave your name and number, and we’ll contact you if/when we purchase an unmarked shipping vessel registered out of Algeria.

Ooooh. Where do I sign up?!?!?!?

[BeenThereDoneThat]

Yes, that really is the biggest issue in a call center IMO. You are the middle person between the sucky customer and often the sucky client who either doesn't give a damn about the customer or doesn't give a damn about you or both. In some cases they're truly just clueless how the real world works, and the suits wouldn't last a day on the phones. I like my coworkers (most of the time!) and I like helping people, but when you get stuck in that "no matter what you do you're screwed" position, it really, really, REALLY sucks. Oh, and I don't like being critiqued so often and on so many things, either. Makes me feel like I'm back in school.

[Jester]

An odd week for me, as I have no comments on the original post, but several on the followups. Go figger.

I was trying to reject that theory despite her random interjections of comments like "What was your name? Oh, that's a nice name, I like that" by logic of the fact there's a continent worth of distance between us.

Trying, anyhow. >.>

Your first mistake: trying to apply logic to a woman.
Your second mistake: trying to apply logic to a woman who is quite clearly lonely, horny, possibly inebriated, and without question completely fucking nuts.

Unfortunately this is the precise job that has maligned me physically and I am attempting to recover from that injury whilst going right back and doing the same thing that injured me to begin with. It is going about as well as you would expect such a brilliant plan to go ;p

I normally quote the late great George Carlin, but for this, I must defer to the late great Albert Einstein, who famously said that the definition of insanity is "doing the same thing over and over again and expecting different results." Basically, dude, it's time to adjust the way you do business while you do business at that business.

a Hello Kitty gun?!?

I have a friend that would probably want that. My friend, Cat the Stripper (also a sometime porn star...er, uh, I mean adult film actress) has a new car (well, new to her, and new since the last time I saw her) that is bedecked with Hello Kitty stuff all over the place, from mirrors to doors to tailgate, etc. Many of which designs are actually Hello Kitty giving the finger.

What, you expect a stripper/adult film actress to be anything approaching SANE?

Forgetting the additional fact that she is MY friend.

Would love too, but no service company would make that call. Also, the client would call me back and tear me a new one. Then it would turn into a shit storm for the client care dept.

So? Let THEM deal with it. Dude's an ass.

Do not accept any large packages that say "Contents: Large Dog".

And definitely look out for a rabbit in a pot on your stove.