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Dear Crazy Amazon Lady,
I'm glad you are a fan of the movie you purchased from me. Its great that I could sell you the special edition copy of it as well for a fraction of the cost in stores, especially as this is a practically new copy.
Why yes, it does have both DVDs in a one DVD case, but the DVD holder thingy is big enough for both, and we have kept them that way for almost the entire time of owning it. It actually keeps them quite still, and they have stayed in remarkable condition.
I'm sorry to hear that you want a refund, and that it's not a brand new from the store copy. That's why I listed it as Very Good condition, and explained in detail about its shape. I did offer to let you mail it back to me in the condition I sent it out in. Sorry, yes, I've had problems in the past with people doing silly things...like...oh....I don't know...buying stuff from me to replace their old discs and trying to switch them out like this. I'm sure you understand.
I also regret to inform you that, no, I will not be paying you extra, even though you have informed me that my "feedback will not fair well" if I do not.
However, I would like to thank you for being so kind as to message me directly through Amazon's system. Without that, I wouldn't have been able to show your lovely note to Amazon, and report you for a TOS violation. Good luck dinging my feedback now, as I hear its a bit difficult to do that when your account is suspended.
All my love,
Seraph
I'm glad you are a fan of the movie you purchased from me. Its great that I could sell you the special edition copy of it as well for a fraction of the cost in stores, especially as this is a practically new copy.
Why yes, it does have both DVDs in a one DVD case, but the DVD holder thingy is big enough for both, and we have kept them that way for almost the entire time of owning it. It actually keeps them quite still, and they have stayed in remarkable condition.
I'm sorry to hear that you want a refund, and that it's not a brand new from the store copy. That's why I listed it as Very Good condition, and explained in detail about its shape. I did offer to let you mail it back to me in the condition I sent it out in. Sorry, yes, I've had problems in the past with people doing silly things...like...oh....I don't know...buying stuff from me to replace their old discs and trying to switch them out like this. I'm sure you understand.
I also regret to inform you that, no, I will not be paying you extra, even though you have informed me that my "feedback will not fair well" if I do not.
However, I would like to thank you for being so kind as to message me directly through Amazon's system. Without that, I wouldn't have been able to show your lovely note to Amazon, and report you for a TOS violation. Good luck dinging my feedback now, as I hear its a bit difficult to do that when your account is suspended.
All my love,
Seraph
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