IF he really was the owner, he'd have a way to access the building himself. And if he won't follow the established protocol for such, then too bad for him.
I get this a lot , we have literally hundreds of parking lots/properties with our signs up in them saying we tow from that location, but 90% of these can go weeks, months, perhaps even a year before someone actually illegally parks in them. (they're more of a legal CYA if the need to tow ever arises in most cases, since a lot of them are too far from town/a bar/a party to ever have anyone WANT to use them who didn't live there)
Since it's far too much info to memorize, we have a rules binder that has ALL the properties listed including who is allowed to request a car towed, it's up to YOU the property owner to keep your information with us current, if what you say on the phone doesn't match what I have in front of me, there's nothing I can or will do.
Oh the number of times I heard the bellyache: "But I"M THE OWNER!!!!!ELEVENTY!!!!"
We'll, you'll need to talk to THIS place's owner in the morning and get it straightened out because you're telling me "A" on the phone and it says "B" in the book.
I get this a lot , we have literally hundreds of parking lots/properties with our signs up in them saying we tow from that location, but 90% of these can go weeks, months, perhaps even a year before someone actually illegally parks in them. (they're more of a legal CYA if the need to tow ever arises in most cases, since a lot of them are too far from town/a bar/a party to ever have anyone WANT to use them who didn't live there)
Since it's far too much info to memorize, we have a rules binder that has ALL the properties listed including who is allowed to request a car towed, it's up to YOU the property owner to keep your information with us current, if what you say on the phone doesn't match what I have in front of me, there's nothing I can or will do.
Oh the number of times I heard the bellyache: "But I"M THE OWNER!!!!!ELEVENTY!!!!"
We'll, you'll need to talk to THIS place's owner in the morning and get it straightened out because you're telling me "A" on the phone and it says "B" in the book.
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