Yesterday, a customer came through the checkout with her children and she had several WIC checks. I noticed that one of the items was not the right size listed on the check. I got one of the service desk employees to help and I got the one who was familiar with WIC checks. She let the customer know that WIC was very strict about the items purchased with the WIC checks.
She also noticed that some of the items were not WIC approved and went to replace them with items that were. I noticed that one of the milks was not WIC approved and the customer was OK with not getting it.
Even with all that, the transactions went smoothly. Her children didn't act up even once. All of them behaved themselves. Even the baby behaved.

She also noticed that some of the items were not WIC approved and went to replace them with items that were. I noticed that one of the milks was not WIC approved and the customer was OK with not getting it.

Even with all that, the transactions went smoothly. Her children didn't act up even once. All of them behaved themselves. Even the baby behaved.



And then almost simultaneously burst out in amazement about how polite he was. I wish I could have met his mother, I would have given her a hug 
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