6 year old calls on behalf of its parents

[Receptionist]

My all so funny summer jobs included a job at a hotline agency for multiple companies.
The call I got was for an electronic-store. I was advised to inform customers that they were on holiday and to figure if the problem was urgent or not and to act accordingly.

Sc1: 5 to 6 year old boy
Sc2: parents of the boy who don't speak english
me: me :-)

So here we go:

Sc1: hello?..
Me: Yes hello, How can I help you?
Sc1: our fridge is hot, and can you please come?
Me: (realizing that it was a child) Is your mommy there?
Sc1: Yes, but she doesn't speak good english. So can you come?
Me: Actually, the store is on holiday? What is the problem with the fridge?
Sc1: my mon say I have gurantee?
Me: can you tell me the brand of the fridge (i needed it to transfer the call to the corres. tech support)
Sc1: I'll look...... (5 minutes later) its white.
Me: can you tell me the name of the fridge?
Sc1: i'll look..... (10 min later, Im getting really stressed) can you come?
me: look I can't wait on the phone, just tell me what the problem is?
sc1: its new and we don't want the light to go on.
me:? what light? inside
sc1: yes, when we open the door its on, but we didn't turn it on (i hear his mother yelling instructions at him)
me: this light goes on every time you open it, this is normal, so tell your parents not to worry.
sc1: ok, you don't come then, by.

It wasn't that bad, the boy was cute

[Boozy]

That's adorable. Especially when he told you the brand was "white."

What a cutie.

[blas]

It's a lot easier for children to learn other languages and translate. The earlier in life you can learn foreign languages, the better off you are.

[Shironu-Akaineko]

Sc1 = Sweetie Child.
Sc2 = Silly customers.

It's cute for a 6 years old to think the light in the fridge stays on when you close the door.

It's a little odd when the parents have him call Tech support about it.

Probably recent arrivals from a less fortunate place. It's the best I can think of.

But then again, they did have the tech support number right...

[NightAngel]

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[tollbaby]

I thought it was cute THere are many cultures where modern refrigeration is not available, it's possible they were from somewhere where that would be considered an unnecessary or unreachable luxury.

My daughter is constantly fascinated with the lights in the fridge, the dryer, and the car. Unfortunately, my son has shown her where the switches are for all three, so she stands in front of the dryer playing with the switch LOL

[Nutjob R/T]

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Sweden?

[xlr82xs]

I've seen refrigerators around that don't actually have a light in them, it seems to be a trend to save $0.03 on the manufacturers side and palm it off as a "charge an extra $100 for the ENERGY SAVING SUPER FEATURE"

while they aren't the norm in australia yet, perhaps there are parts of the world where no (or manually controlled) lights are ?

[chops]

while they aren't the norm in australia yet, perhaps there are parts of the world where no (or manually controlled) lights are ?

Not that I know of, but my ex's family had a propane-powered fridge that (obviously) had no light.

[GolfCart34]

I've seen refrigerators around that don't actually have a light in them, it seems to be a trend to save $0.03 on the manufacturers side and palm it off as a "charge an extra $100 for the ENERGY SAVING SUPER FEATURE"

I think I just figured out how to get that same ENERGY SAVING SUPER FEATURE for $100 less. Just take the darn light bulb out of the fridge! But shhhh... Don't tell the marketing department at the company that manufactures the refrigerator that!

We used to get children who translated for their parents all the time at the amusement park. I was actually amazed at how many of them handled themselves so much better than the parents half the time. I don't think it was necessarily a problem with our park policy whenever these customers got angry with us. Most of a time it was just a case of the family not being used to the culture of the area or both parties involved (i.e. myself and a foreign guest with one of the children translating) are having issues with the language barrier.

I don't necessarily think it's a bad thing when the children translate for their parents, especially since it's amazing how well these children grasp both their native language and a foreign language. There's just obviously going to be some issue when the child is too young to understand what adults are talking about.

[Jadedcarguy]

me:? what light? inside
sc1: yes, when we open the door its on, but we didn't turn it on (i hear his mother yelling instructions at him)

Run to the light, CarolAnn!