Wow, probably should have looked closer.

[Balgram]

This isn't a biggie, and it'd be a brain burp except for the beginning.

I work for an online shopping cart software company.



SC-Main guy on phone
SC2- Other guy on phone (speaker)
Me - Yo.

Me: Thank you for calling Awesome Company, this is Balgram.
SC: Yeah, my site is down, and I need to know what you are gonna do about it.
Me: The server is down? I suggest you contact your host as soon as possible. They'll be able to assi----
SC: Oh, no you don't. My site is broken and YOU are gonna fix it! NOW!
Me: ...
SC: Go to www.mystore.com...
(Wait. Your site is down, but you want me to go there...?)
Me: Okay. Oh. I see your site is up and running, sir.
SC: But look at that background! It's hideous!
(I actually kinda liked it. Very calming green. But his complaints...I can't even figure out what he wants at this point)
Me: I...I'm sorry to hear that. You can change the colors by going to---
SC: No. You will fix this.
Me: Sir, I don't have access to your site or your files, that's with your host. I also don't offer free design or customization.
SC: Whatever! I paid for service and design through Company Awesome! I will get what I paid for!
Me: I'm sorry sir, we don't offer that kind of plan...Wait. I'm sorry, did you say Company Awesome?
SC: Yes!
Me: ...This is Awesome Company.
SC: What? But I...
SC2: Wait, look. We pulled up the neat e-mail from Balgram (Compliment, woo!). She's from Awesome Company.
SC: ...
Me: ...
SC: Oh. Well, hey, you did a really good job answering our questions about our software earlier.
Me: Thank you, sir. Did you have any questions about the shopping cart?
SC: No. Okay. Good day.
Me: Have a great day, sir.


To be fair, the hosting company Company Awesome and the software company Awesome Company DO have really similar names. He just wasn't polite.

[Naaman]

He just wasn't polite.

Well he had a full head of steam built up on his rant, listening to you would have made him waste it