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  • Adventures on teh internets

    Background: I run a small company that provides space for people to upload their website. Most people pay monthly via Paypal or credit card:

    The I can't read and overpay people
    Now if you forget to cancel your automatic payment subscription, which we ask you to do in your leaving email and overpay us do you:

    a) Email us and say "Oops please refund" to which we say sure
    or
    b) Write us a very snooty letter demanding that we refund you, you are going to take us to court over your $20 because your forgot to follow the instructions in our cancellation email and threaten to smear our name all over teh Internets because you are to stupid to follow simple instructions

    If you chose b) correct you are on SC

    Unfortunatly this does happen a few times a year and you do have to wonder what goes on in peoples mind. 99% of people manage just fine.

    *noise of head being hit on the desk*

  • #2
    I know how you feel, I run a web design and hosting business and sometimes it's like running a creche for adults!!

    If brains were gunpowder some would not have enough to blow their nose off!!
    Robert
    Peterborough Cambridgeshire

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    • #3
      If you haven't seen it already, watch "Internet Help Desk" by the comedy group Three Dead Trolls in a Baggie; available on teh interwebs.

      Some tech support experiences are universal.

      SirWired

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      • #4
        Quoth sirwired View Post
        If you haven't seen it already, watch "Internet Help Desk" by the comedy group Three Dead Trolls in a Baggie; available on teh interwebs
        "You're going to have to turn your computer on."

        "Is there a child in the house?"

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        • #5
          Quoth Red Hand of Ulster View Post
          "You're going to have to turn your computer on."

          "Is there a child in the house?"

          Internet HelpDesk by Three Dead Trolls in a Baggie
          "FUCK NO I DON'T WANT YOUR FREAKY ALIEN MOTHERSHIP ORANGES. " - Cookiesaur
          ~~

          Munkie's NaNo WC: 9648

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          • #6
            Quoth RobertM View Post
            If brains were gunpowder some would not have enough to blow their nose off!!
            Aaaaahahahahahahaha!

            I LOVE that! It describes a lot of my customers perfectly.

            I think I'll make this my first sig line
            If brains were gunpowder some would not have enough to blow their nose off!! ~RobertM

            Getting married for the cake is like getting arrested for the free photo. ~ EvilEmpryss

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            • #7
              I love the part with the kid...at that age I was the de facto support (read: only person who knew wtf this interweb stuff was) in the house.
              "I am quite confident that I do exist."
              "Excuse me, I'm making perfect sense. You're just not keeping up." The Doctor

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              • #8
                I love it when people threaten to take sites that offer services for free to court because the services are out for a little bit.
                Quote Dalesys:
                ... as in "Ifn thet dawg comes at me, Ima gonna shutz ma panz!"

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