Background: I run a small company that provides space for people to upload their website. Most people pay monthly via Paypal or credit card:
The I can't read and overpay people
Now if you forget to cancel your automatic payment subscription, which we ask you to do in your leaving email and overpay us do you:
a) Email us and say "Oops please refund" to which we say sure
or
b) Write us a very snooty letter demanding that we refund you, you are going to take us to court over your $20 because your forgot to follow the instructions in our cancellation email and threaten to smear our name all over teh Internets because you are to stupid to follow simple instructions
If you chose b) correct you are on SC
Unfortunatly this does happen a few times a year and you do have to wonder what goes on in peoples mind. 99% of people manage just fine.
*noise of head being hit on the desk*
The I can't read and overpay people
Now if you forget to cancel your automatic payment subscription, which we ask you to do in your leaving email and overpay us do you:
a) Email us and say "Oops please refund" to which we say sure
or
b) Write us a very snooty letter demanding that we refund you, you are going to take us to court over your $20 because your forgot to follow the instructions in our cancellation email and threaten to smear our name all over teh Internets because you are to stupid to follow simple instructions
If you chose b) correct you are on SC
Unfortunatly this does happen a few times a year and you do have to wonder what goes on in peoples mind. 99% of people manage just fine.
*noise of head being hit on the desk*




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