This is NOT McDonald's....

[radiocerk]

So, today I get stuck in the pharmacy drive-thru and we're completely slammed since we're missing two people. But we're keeping our heads above water, with only a thirty minute wait, which I don't think is bad, considering everything that needs to be done to fill a prescription.

I type the prescription, it goes to the pharmacist to be checked, it prints out, we fill it, the pharmacist makes sure it's filled properly, we sell it. We do this over 400 times a day, most of that jammed into rush times.

So, this guy drives up, having already been in the line at drive-thru (in my mind, obviously proving that we're backed up.) He's not in the computer, so I get all his info, and ask him when he wants to pick this up. His answer: "NOW!" I tell him we have a half-hour wait, he demands his prescription back with this long-suffering look.

Now, it wasn't pain meds, or anything that I can see needing right now, but how could he figure I could just hand him his pills?!

Also today, when told of the thirty minute wait, a lady asked why I asked when she wanted her pills if I couldn't get them ready in fifteen minutes. I explained that she might want them later, on the way home from work, tomorrow morning, sometimes people do. I got the cat-butt face.

One more day, then the weekend....

[Supermarket Slave Girl]

God, when I read the title I thought you were going to say some idiot came through the drive thru pharmacy and ordered a cheeseburger happy meal or something like that.

I really need more sleep.

[Apathy]

People don't understand how anything works. So when there's an issue, it's the employee's fault.

Same thing happened with the one-hour photo at a place where I worked. We can't process them in an hour if we have 300 rolls, ok? And no, we're not doing yours before the other 300 people. They're just as bitchy and deserving as you.

[radiocerk]

SlaveGirl,

No, but I used to get a charming gentleman (seriously, he was cool) who'd order his prescriptions with fries. He came in on such a regular schedule, that i was always tempted to get some for him, just to see his reaction.

[mcjohnwcheese]

When I go to the pharmacy I just point to the previous customer and say, "I'll have what she's having."

[Just Ace]

We used to have forms that we could hand out with the scripts that went thru why the customer had to wait as long as they did. They really highlighted the whole 'this is medication and it could have terrible results if not checked correctly' part of dispensing. I always loved the look on a sc face when you would hand them one after they had rant and raved over their script taking too long.

God how i miss them, apparently they don't make them anymore.

[Aramika]

God, when I read the title I thought you were going to say some idiot came through the drive thru pharmacy and ordered a cheeseburger happy meal or something like that.

I was thinking the about same thing, except it was a Big Mac and a McFlurry.

[ebonyknight]

I got the cat-butt face.

One more day, then the weekend....

Can someone post a picture? I hear this all the time, but I don't think I have ever seen it.

[Emrld]

Radiocerk -

THANK YOU.

Personally I have never thought about why it takes as long as it does to get a prescription filled.

I know that I try to order early enough that I am not in a rush when I do pick it up - like I am on my way to or from work vs . . .I ran out and must have it this minute.

I have had two occassions wherethe same pharmacist went above and beyond for me.
one time was a pain med for my Mom and the Dr wrote the script wrong . . as in it wasn't possible for whatever he wrote to be a dosage of the med. They called the Dr but because it was classified as a narcotic they had to have an original script to "fill-it".
So while I drove across town with the old script to replace with the new they were actually preparing the correct med for us. So when I arrived back at the pharmacy I thought I was going to have to wait but they had it ready and waiting for the script to be approved by head pharmacist.
Second time . . .I stepped on my inhaler and broke it . . . (don't ask how it was the freak of stepping on it just so) the pharmacist was familiar with increase in meds let alone steroids I had been on lately . . .he kinda went around some other orders to fill my to help keep me on schedule with my meds.
I will have to think of something nice to do for next time . . . other than just staying calm and being patient.

[chainedbarista]

ebony, just imagine someone who just sucked a lemon (or their cat's behind, your choice) and there you are; the face displayed by thousands who don't hear what they want to hear.

funny to see, but you can't laugh at it (unless you want some verbal barrage about 'disrespect/bad customer service' ad nauseum).

[depechemodefan]

Ah, man this brings back memories of being a pharm. tech.

We keep on getting new Pharm. managers (mostly because corp. open up a new store and they move the manager there and we get a new manager). One manager wrote me up 2x for not cleaning (dusting) my shelves. As in, we are too fucking busy and I don't get to clean them, and why in Fuck's name should I be written up? And when I have time I do clean them.

The last time I worked in the Pharmacy, a women came up and handed her husband's prescription. Let's just say the name in "Bob Smith". I wasn't the one to take the prescription from her; usually we will ask if they have insurance, and other questions. So we run it through the computer, find no one with that name, run the prescription as "Bob Smith" and it's $90. So she sees that and tells me he had insurance, why was it $90, aand somehow she bothers to tell us the name is actually "Robert" and I say, "Ok, you didn't have his correct name on the prescription, we'll just run it through, just give us a min." Of course she goes to the store manager and the manager tells me I will be working up front from now on, when I come in tomorrow I will have a new schedule. So I left and never came back. I was pissed that no one asked me what happened, and I wasn't rude, but I was telling her what happened so thinking in the future she will give us the right name.

[Becks]

God, when I read the title I thought you were going to say some idiot came through the drive thru pharmacy and ordered a cheeseburger happy meal or something like that.

I thought so too.

Imagine my disappointment to find out otherwise.

[AKATHEPOOF]

The last time I worked in the Pharmacy, a women came up and handed her husband's prescription. Let's just say the name in "Bob Smith". I wasn't the one to take the prescription from her; usually we will ask if they have insurance, and other questions. So we run it through the computer, find no one with that name, run the prescription as "Bob Smith" and it's $90. So she sees that and tells me he had insurance, why was it $90, aand somehow she bothers to tell us the name is actually "Robert" and I say, "Ok, you didn't have his correct name on the prescription, we'll just run it through, just give us a min."

This is actually a HUGE pet peeve of mine. i'll have people call me to schedule an appointment with one of our doctors and tell me their name is Jim something. and then i cant find their account in our computer. Why???? because their friggen legal name is James something. I am not some acquaintance that calls you by some nick name, i need your eeffing legal name. I dont care that you've gone by Jim for your entire life, that is not your name.
Also, when i ask you if its James, don't snap at me that you hate your name. you hate it so much, change it.

[greensinestro]

God, when I read the title I thought you were going to say some idiot came through the drive thru pharmacy and ordered a cheeseburger happy meal or something like that.

:

I was actually thinking the same thing. When you got to the part of the guy saying "NOW!", I thought he was about to say he's waiting on his fries. Now that would have been a story.

[Boozy]

I just did a Google image search for any examples of "cat butt face", and for some reason, our own Pezzle's avatar from this site came up first. I guess we've discussed this particular face before.

Couldn't find any good examples to post. I have always interpreted it as a tight expression with lips pursed like a cat's behind.