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2) It's often followed by complaining or disbelief and the customer takes the attitude that *I* (yes me personally) am the one ripping them off with the high used prices.
This is similar to my customers who think that their overdraft fees go directly into my pocket... I would be loaded if that were the case.
Where I work, used games and accessories are often sold at a price that is $5 or LESS than the cost of the identical item brand new. $2 and $3 differences are common and I've even seen $1 differences before.
As a result, we are constantly asked (as in several times a shift for me) "Why is the used one only $X less than the new one?"
I hate this question for two reasons:
1) I have no idea why the products are priced this way, nor do my coworkers (in fact most of us think it's dumb too). As a result I have no real response for customers in this instance except to say our pricing is determined by corporate using a method we aren't told about.
2) It's often followed by complaining or disbelief and the customer takes the attitude that *I* (yes me personally) am the one ripping them off with the high used prices.
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