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  • A portrait of entitlement.

    Hello fellow CSers. It's been awhile, but I'm back, and I'm mad. Again.

    I've got a couple stories for you this morning. First of all, the conclusion in a long saga of entitlement whoring over at "GameGo". Secondly, a rather widespread series of rant-worthy experiences in my recent uprise of commissions. Grab yourself an extra coffee and plant your butt; this is gonna take awhile.

    I'm sick, so you should treat me like a god.

    I am the first person to understand if someone is ill and needs special attention or deserves it for the shit they've been through. I'm NOTORIOUS for giving people extra attention and help if they show up in my store with a broken leg/arm/whatever, visibly sick, etc, and if we have any swag available I'll always set a sick kid up with something to make them smile. I'm softhearted like that. And it makes me feel great when they come in a week later feeling better and all healed up and commend me on giving them good service and going the extra mile when I can see they're not feeling their best.

    That said, I do not put up with people demanding special treatment beyond the normal sympathy and extra attention I'd give them anyway. I understand being sick and wanting care, and the average person has more than a little room to be grumpy if they're not feeling well. I totally understand that.

    But then there's Dave, and he is not the average person.

    Dave has been a longstanding customer of ours for since before I worked there, so something like four or five years. He comes in every week or so and buys a handful of $5 and under PS2 games from the rack of discs we put out on the floor because we don't care about them getting stolen. So right off the bat, you can tell he doesn't spend much money with us, and he usually trades stuff in every few weeks as well, so half the money he spends with us we give him back anyway.

    He's a bigger guy in his mid-late fifties and he always has a cane although he doesn't walk with any limp that I can tell. (I have a horrible feeling he carries the cane because he thinks it makes him look distinguished. He wears a fedora, too. The kind the sell in Spencer's for fourteen bucks on clearance.) He claims to have cancer.

    Being at a high threat of and knowing many other victims of different types of cancer myself, I can totally sympathize with this. It SUCKS and I felt awful for him for awhile. But it's really hard to sympathize with this guy.

    He has a pattern, you see. First, he'll blast through the door like a tornado, scowling and staring around. If you don't greet him within fifteen seconds of him walking inside the store, he'll shout "'That's a 0 on the survey for being greeted!" at the top of his lungs. Oh, by the way, he shouts EVERYTHING at the top of his lungs...even if he's standing less than a foot away from you, which if you're a female employee at this store, he's fond of doing. :/

    After the greeting part is over, he'll walk over to the PS2 bins and start rifling through the games. While doing this, he'll shout dozens of titles to you over and over (whether you're in front of the computer to look them up or not). Sometimes he's not actually looking for the game, just wants your opinion on it. Sometimes he wants the price. Never does he ask a full question, he simply bellows the title of the game and expects you to know what he wants. Provide the wrong information and you can expect a scathing look and to have the ACTUAL question screamed at you in as patronizing a tone as he's capable of.

    Once he picks out his 3 or so games (which takes an average of 2.4 hours. Yes, we time him) he asks if we have the cases. No. If we had the cases, the games would not be in the $5 and under bin, which is a bin for games that are simply in envelopes. He normally just grumbles about this; we apologize and ignore it, no big deal. This is where he gets really entitled.

    EVERY SINGLE TIME, HE ASKS FOR A DISCOUNT BECAUSE OF HIS CANCER.

    Yes I know your medical bills are high, Dave. Yep, insurance sure is expensive. Dave, could you step back and try to calm down? You're upsetting the other customers. No, Dave, I'm not threatening you. No, sir, I still can't discount your $12 total. No, sir, I can't give you my employee discount. No, sir, we don't have an "invalid discount" (his phrasing, not mine).

    (By the way, is that a thing anywhere else? He assures me that most places give him a discount when they find out he has cancer. I think this is more that he bullies other places into giving him off of his totals, but I figure it's worth the question.)

    This is bad enough, but last weekend, it got so much worse.

    Someone tried to break into our store and snapped their fake key or whatever in the lock. We had to open a few hours late, unfortunately, as we had to wait for a locksmith to come remove and replace the lock. While waiting, Dave shows up and demands to be let into the store. On finding out we couldn't let him in, he threw an absolute FIT, then went into the coffee shop next door to wait.

    Once we were open and set up, he came in and went through the normal pattern. While he was picking out his games, though, I noticed something odd; he was throwing the ones he didn't want on the ground. Weird. I figured he was having a pissy day and decided I'd clean up after him later.

    So he gets his games and comes up to the counter and goes "I just missed my chemo appointment because of you assholes not being open. These will be free."

    First of all, NO. Second of all, in what world does buying cheap video games come before HEALTH CARE?!

    I told him no, Manager L told him HELL no, and he threw a fit. He snapped one of the discs and threw the rest at me, swore loudly (scaring the several children who were in the store), then left after swearing he'd never come into the store again.

    I hope he doesn't.

    I feel for the guy for being sick and I know cancer's a bitch. That sucks. But it does NOT give him some divine right to get whatever he wants, and it's not a get-out-of-courtesy-free card. x.x At least, it shouldn't be.

    Art Whores WARNING, MILDLY GROSS

    This one's a bit shorter, but just as infuriating to me.

    As some of you know, I do commissioned artwork on the side as a sort of hobby-job. I don't make a whole lot of money at it but it's a fun way to earn some cash on the side that I can use for random fun stuff that's out of my normal budget, like video games and books and chocolate.

    Lately I've had a massive influx of people wanting me to draw their character with my character.

    I have NOTHING against this. I'm flattered that people like my generic red wolf chick. XD It's awesome they want to pay me to draw my own character. I'm down with that.

    However, I'm not comfortable drawing my character in a "dirty diaper" having oral sex with your character and it is not fair or okay for you to demand it of me after I say no. Not at all. No way.

    The person in question harassed me for several days. Direct quote (spelling errors fixed for your reading enjoyment):

    "LOL, no, Bee, you can't tell me no when I offer you money for something. I can get you kicked off [art website] for refusing my commission."

    Well, no, that's hilarious because no way can he do that, but this made me really mad. :/ I don't judge people who are into that stuff and I try to stay away from speaking my opinion on it, because to a lot of people saying "I'm not into that" is just as bad if not worse than saying "that's sick and disgusting and you're going to hell". But I am REALLY not into that, and it upset and infuriated me that he'd demand use of MY personal character in that way. I'm an artist, not a machine, and you can't simply expect me to accept money for whatever you want. Even worse, he was going to try to pay me only $1 for this nasty piece of artwork. >> My prices are low, sure, but logic dictates that if you wanted something that detailed, it'd cost at least upwards of $5.

    Unfortunately, he's just an example of a trend that's been happening a lot lately. The sense of entitlement and selfishness there disgust me. I'm so sick of dealing with these people (Bladespark will know what I mean) that I almost want to quit the whole site over it! x.x

    Phew, okay, so that's all for now. Thanks for listening, you guys; this is always quite therapeutic. :3 Hope I didn't get too long-winded for anyone. Enjoy your coffee and have a great day. <3
    ~Bee~

    teach us to care and not to care
    teach us to be still.

  • #2
    OK. A couple of things.

    Quoth maskedpuppy View Post
    However, I'm not comfortable drawing my character in a "dirty diaper" having oral sex with your character and it is not fair or okay for you to demand it of me after I say no. Not at all. No way.
    Firstly,

    Secondly, Dave is a complete and utter tool. I don't care if he does have cancer (and I'm not so sure he does, people on chemo tend to lose a LOT of weight, but it's not for me to judge), he has NO right to damage company property and assault employees with either verbal abuse or by throwing things at him.

    He should have been banned long ago for the obnoxious volume. I know I as a customer would have complained about him, especially if I were a regular and had to deal with that guy on a frequent basis.

    Thirdly, there is NOTHING to compel you to do any sort of artwork for anyone. You either choose to accept the commission or not. You don't have to give a reason, and you don't have to be badgered. It's your talent, time, effort, and reputation on the line. Even if the piece was considered tasteful by most people's standards, there is no obligation on your part to accept ANY commission.

    You're charging prices that are too low. Raise them. You probably should be charging $10 for a quarter page black and white. More if in color. That'll weed out some of the asshats.

    Ignore the ones still willing to pay if they refuse to take no for an answer. Just don't respond to their emails, and put them in a kill file if they persist.

    No way should you be putting up with this crap.
    Last edited by Sapphire Silk; 10-24-2011, 04:05 PM. Reason: Forgot the brain bleach
    They say that God only gives us what we can handle. Apparently, God thinks I'm a bad ass.

    Comment


    • #3
      Quoth Panacea View Post
      First, Dave is a complete and utter tool.
      I agree. :c It upsets me though. For every decent customer we have out there who's got it bad but makes the best of it and treats us right, there's a bunch more like Dave who act like being sick gives them the right to ruin everyone else's day.

      Quoth Panacea View Post
      You're charging prices that are too low. Raise them. You probably should be charging $10 for a quarter page black and white. More if in color.
      If only I could! XD I used to charge about that much, but I lost pressure sensitivity with my tablet, so my lines now take twice as long and have a "hard" quality to them that's sort of an aquired taste in the art world. Besides that, there are a lot of much better artists out there and I can't afford to charge much. I did fourteen pieces the other day for a total of $70 (some people were really sweet and tipped me almost twice the price I asked; for instance someone who wanted a $6 piece paid me $25 and told me to treat myself to a decent dinner :'3); I'm pleased with that. When my prices are higher, nobody buys. xD It's a sad truth but there it is!

      Also, just as a reference:
      Pressure sensitive lines: http://d.facdn.net/art/maskedpuppy/1...chingitout.jpg

      Hand-erased lines:http://d.facdn.net/art/maskedpuppy/1...ladiwinter.jpg

      The difference is a bit difficult to see, but in the second piece I'm going back and hand-erasing the lines to give that tapered edge. It takes forever and it's annoying, but it makes the piece look way smoother. I also have to line everything at 200%, since the lack of pressure sensitivity makes it hard to draw smooth lines from a smaller resolution. :c

      I need a new tablet. XD
      ~Bee~

      teach us to care and not to care
      teach us to be still.

      Comment


      • #4
        He wants artwork for $1? Draw a line or a curve, whatever the part is that you start with, and charge him the $1. Make sure you tell him "No refunds" upfront and that, along with his "you can't tell me no" mentality, he cannot refuse payment for it.

        Comment


        • #5
          @Maskedpuppy,

          Dave is a complete tool. Plus, I cannot believe he chose video games over chemo. That just doesn't ring true with me. Unbelievable.

          Also, just wanted to say that I love your pics. They are great, they seem to have a kinetic energy and "character" that is hard to express in a stationary pic. You are clearly very talented.

          The guy who wanted the hentai type commission done needs to go away and have a good long look at himself in the mirror. I mean, really?
          There is another organism on this planet that follows the same pattern. Do you know what it is? A virus. Human beings are a disease, a cancer of this planet.

          Comment


          • #6
            Quoth Nemesis44UK View Post
            @Maskedpuppy,

            Dave is a complete tool. Plus, I cannot believe he chose video games over chemo. That just doesn't ring true with me. Unbelievable.

            Also, just wanted to say that I love your pics. They are great, they seem to have a kinetic energy and "character" that is hard to express in a stationary pic. You are clearly very talented.

            The guy who wanted the hentai type commission done needs to go away and have a good long look at himself in the mirror. I mean, really?
            Aww, thank you so much! <3 I'm not that great, I'm working really hard to try to be better ;w;

            And yeahh...I mean, I don't mind doing adult pieces and I enjoy drawing them from time to time, but that sort of thing...? x.x;
            ~Bee~

            teach us to care and not to care
            teach us to be still.

            Comment


            • #7
              Quoth maskedpuppy View Post
              I feel for the guy for being sick
              No Way do I feel bad for someone like that. If he's not lying, I hope the cancer eats away at his brain to the point where he can't remeber where your store is anymore.

              Why do you feel sorry for someone like that? Seriously, why so much compassion for a shithead?
              Part Angel Part Sadist

              Comment


              • #8
                Quoth Nemesis44UK View Post
                Dave is a complete tool. Plus, I cannot believe he chose video games over chemo. That just doesn't ring true with me. Unbelievable.
                I've seen what cancer and chemo does to people...and it sounds like Dave doesn't have cancer at all. He's trying to use that to gain sympathy, or a few dollars off his meager purchases. If that's the case, fuck him.
                Aerodynamics are for people who can't build engines. --Enzo Ferrari

                Comment


                • #9
                  I think your art is great and you should set your base price at $10. If a particular commission comes along that you really want to do, then cut the person a break [or tell them you're doing them a break]. They'll appreciate it and you'll be able to get more goodies.

                  Now, let's talk about Dave. If I come into the store and purchase ONE new game without being an asshat... then I am more of a valued customer than he will be in a month [financially] and in a lifetime [politeness]. He is a useless shitstain on society who gets off by being the biggest, loudest bitch he can to your employees [especially the females] and uses illness as an excuse. It is far beyond time for repercussions...

                  In other words, BAN HIS PUNK ASS. He's already destroyed property and makes everyone uncomfortable. If management wants proof... use a camera phone or something to tape his tirades.

                  Comment


                  • #10
                    Quoth protege View Post
                    I've seen what cancer and chemo does to people...and it sounds like Dave doesn't have cancer at all. He's trying to use that to gain sympathy, or a few dollars off his meager purchases. If that's the case, fuck him.
                    I have done chemo twice, and neither time did I feel up to wandering around for several hours shopping. How much weight you lose depends on how fat you are when you start, and how long it goes, with a side order of what additional support meds they have one on. First time I lost around 40 pounds and the second about 50 pounds. Unfortunately I started the second time at 300 pounds
                    Quoth Kaibutsu View Post
                    In other words, BAN HIS PUNK ASS. He's already destroyed property and makes everyone uncomfortable. If management wants proof... use a camera phone or something to tape his tirades.
                    agreed ... ban his ass.
                    EVE Online: 99% of the time you sit around waiting for something to happen, but that 1% of action is what hooks people like crack, you don't get interviewed by the BBC for a WoW raid.

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                    • #11
                      That Dave guy is a complete and utter asshole. It burns me when "people" pull out the I have <insert cancer or some other major disease name> card to get special treatment and act like assholes. Your manager should perma-ban his ass for the shit he's pulled.
                      I don't get paid enough to kiss your a**! -Groezig 5/31/08
                      Another day...another million braincells lost...-Sarlon 6/16/08
                      Chivalry is not dead. It's just direly underappreciated. -Samaliel 9/15/09

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                      • #12
                        Let me join the chorus of "Dave hasn't cancer". Anyway, so what if he has? He is going to die, no one knows when. How is that different from any of us? He can damn well behave himself or stay away.

                        Comment


                        • #13
                          My aunt died a terrible, lingering death from pancreatic cancer. A friend that I loved dearly also lost the battle after fighting for years, so I'll keep this away from fratching, but this asshat is 99% in my mind perfectly healthy except for being, from your description, morbidly obese. (I missed chemo to buy $5 in old games! Rahr!. Eyah...no.) And if he is sick? Still no excuse to treat other people like garbage.
                          I'd definitely ban him from the store, if he tries to come back in threaten to call security and have him phsicially removed. I'll also bet if you ask around to other stores in the mall he treats everyone the same.
                          Last edited by Redbeard; 10-25-2011, 07:32 PM.

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                          • #14
                            He should be banned. Perhaps even arrested for assault and vandalism.

                            Personally, I have diabetes. But I'd never use it the way he uses his most likely fake cancer. The only thing I've ever used diabetes for is to decline when offered food I don't want to eat. That way, the person isn't affronted by rejection.
                            Customers should always be served . . . to the nearest great white.

                            Comment


                            • #15
                              Dave sounds like someone else I know who pretended to have cancer for attention and sympathy. That's all he wanted. His world was lost without it (people were ignoring him and suddenly he had cancer).

                              The cane is probably for a similar reason.

                              Unfortunately, he's an idiot who doesn't grasp that to maintain attention, he needs to be NICE. Not a bellowing ass.

                              I echo that he needs to be banned outright. Yeah, he was an ass, but that's generally not bannable. However, he destroyed property of the store. Doesn't matter if they were cheap little games. That's money lost.

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