Can you guys tell I’m full time at the pub again?
Rare but Well Done
Customer orders two steaks.
SC: And can you make them as rare as you possibly can?
Me: So would you like them blue?
SC: Maybe just a little bit more than blue. But we love our steaks rare.
Me: No problem.
Their food goes out. About fifteen minutes later, he walked up to the bar carrying the two plates with an angry look on his face. I freaking hate it when customers bring their plates up to the bar to complain. It is seriously embarassing. I don’t understand why they can’t just flag down a member of the floor crew.
SC: These steaks have gone cold in the middle!
Me: Well sir, they did go out fifteen minutes ago and they were very, very rare.
SC: They need to go back on the grill for longer! They are very red!
Me: So how would you like them to look?
SC: Fully cooked!
Me: So well done then?
SC: No! Rare but fully cooked!
Me: I don’t understand what you’re asking for.
SC: Just cook them properly.
I took them to the kitchen and told them to do them well done. The customer later described them as “perfect”
Waste Not
A group of six people came in and ordered meals. All was fine. About ten minutes later, two more people arrived and joined their table. They walked up to the bar and ordered food.
SC: And we would like our meals to come out at the exact same time as the rest of our party.
Me: I’ll have to go and check for you. The rest of your group ordered ten minutes ago, so it’s likely that their meals are almost ready.
I went into the kitchen, and sure enough their meals were pretty much done.
Me: I’m sorry, but we won’t be able to get them out at the same time. The other six meals are complete and ready to go.
SC: Well that’s not good enough! We want to eat together!
Me: I could leave them under the heat lamp...
SC: And have them go bad? No. You’ll just have to start them again from fresh!
Me: I’m sorry, but I am not going to ask the kitchen to throw away SIX perfectly good meals for that reason.
SC: But we want to eat at the same time!
Me: The rest of your group never mentioned that you were coming.
SC: We were running a little late!
While he was arguing with me, a floor co-worker had already begun taking the six meals out, which were accepted.
Me: Well I’m sorry, but that’s not our fault. I will not waste that much food because you were late.
SC: But-
Me: Plus the rest of your group are already eating. You’d better order quick.
SC: Fine!
Tomato Terror
I took a burger meal out to a couple. Everything about them seemed to be ordinary. I placed the meal down and suddenly the man jumped like I had just put a live scorpion down in front of him. He let out a squeal and backed away from the burger like it was going to attack him.
SC: Ohmygodohmygodohmygod! Nooooooooooo!
Me: Is everything OK? What’s the matter?
SC: There’s a t-t-t-t-t-t-t-t-TOMATO in my burger!
Me: Yes...
SC: Takeitawayohmygodgetridofit! Noooooo!
Wife: Honey, it’s OK. It’s just a tomato.
SC: No! No! Get rid of it! Why have you done this to me?
Me: The menu does state that our burgers come with tomatoes.
SC: But I HATE TOMATOES!
I took the burger back to the kitchen, took out the tomato and threw it in the bin. I took it back to their table, and they were completely calm and ordinary again.
Bean Allergy
The kitchen got very busy. A lady came to order.
SC: I want the pasta meal, but it contains beans and I’m allergic. Can you make it without the beans?
Me: I’m really sorry, but that particular meal is pre-made earlier in the day. The beans will already be mixed in the pasta.
SC: Well you’re just going to have to go through the whole lot and pick them out, aren’t you??
Me: The kitchen is very busy, I don’t think they have the time to go through the whole lot and pick out beans.
SC: They’re just going to have to!
Me: I’m not going to ask them to do that. You have an allergy and if they miss one then who would be to blame?
SC: God! I’m not really allergic! I just don’t like them!
Me: I’m still not going to ask them to pick them out. They’re too busy.
SC: Fine! I’ll order it as it comes! But I’m not going to enjoy it!
It took all my strength not to say “Is that a threat?”
Shouty Shout
A middle aged man came to the bar.
Me: Hi there, what can I get you.
SC: A PINT OF LAGER!
Me: *jumps* OK, sure.
SC: GOD! I AM SO ANNOYED! I CAN’T BELIEVE THE DAY I’M HAVING!
Me: *slightly alarmed* OK.
SC: MY NEIGHBOUR CALLED THE POLICE ON ME! SHE THINKS I’M WATCHING HER THROUGH HER WINDOWS! I CAN’T BELIEVE THIS!
Me: Ok sir.
SC: I’VE NEVER BEEN IN TROUBLE WITH THE POLICE BEFORE IN MY LIFE! AND THERE I AM, BEING TREATED LIKE A SEX PEST!
Me: That’s awful.
SC: I AM NOT A SEX PEST!
Me: OK sir. You don’t need to shout though.
SC: I’M NOT SHOUTING!!!!!!!
He spotted a friend.
SC: JIM! JIM! YOU WON’T BELIEVE THE DAY I’M HAVING!!!
He repeated the whole conversation at the top of his lungs.
Rare but Well Done
Customer orders two steaks.
SC: And can you make them as rare as you possibly can?
Me: So would you like them blue?
SC: Maybe just a little bit more than blue. But we love our steaks rare.
Me: No problem.
Their food goes out. About fifteen minutes later, he walked up to the bar carrying the two plates with an angry look on his face. I freaking hate it when customers bring their plates up to the bar to complain. It is seriously embarassing. I don’t understand why they can’t just flag down a member of the floor crew.
SC: These steaks have gone cold in the middle!
Me: Well sir, they did go out fifteen minutes ago and they were very, very rare.
SC: They need to go back on the grill for longer! They are very red!
Me: So how would you like them to look?
SC: Fully cooked!
Me: So well done then?
SC: No! Rare but fully cooked!
Me: I don’t understand what you’re asking for.
SC: Just cook them properly.
I took them to the kitchen and told them to do them well done. The customer later described them as “perfect”
Waste Not
A group of six people came in and ordered meals. All was fine. About ten minutes later, two more people arrived and joined their table. They walked up to the bar and ordered food.
SC: And we would like our meals to come out at the exact same time as the rest of our party.
Me: I’ll have to go and check for you. The rest of your group ordered ten minutes ago, so it’s likely that their meals are almost ready.
I went into the kitchen, and sure enough their meals were pretty much done.
Me: I’m sorry, but we won’t be able to get them out at the same time. The other six meals are complete and ready to go.
SC: Well that’s not good enough! We want to eat together!
Me: I could leave them under the heat lamp...
SC: And have them go bad? No. You’ll just have to start them again from fresh!
Me: I’m sorry, but I am not going to ask the kitchen to throw away SIX perfectly good meals for that reason.
SC: But we want to eat at the same time!
Me: The rest of your group never mentioned that you were coming.
SC: We were running a little late!
While he was arguing with me, a floor co-worker had already begun taking the six meals out, which were accepted.
Me: Well I’m sorry, but that’s not our fault. I will not waste that much food because you were late.
SC: But-
Me: Plus the rest of your group are already eating. You’d better order quick.
SC: Fine!
Tomato Terror
I took a burger meal out to a couple. Everything about them seemed to be ordinary. I placed the meal down and suddenly the man jumped like I had just put a live scorpion down in front of him. He let out a squeal and backed away from the burger like it was going to attack him.
SC: Ohmygodohmygodohmygod! Nooooooooooo!
Me: Is everything OK? What’s the matter?
SC: There’s a t-t-t-t-t-t-t-t-TOMATO in my burger!
Me: Yes...
SC: Takeitawayohmygodgetridofit! Noooooo!
Wife: Honey, it’s OK. It’s just a tomato.
SC: No! No! Get rid of it! Why have you done this to me?
Me: The menu does state that our burgers come with tomatoes.
SC: But I HATE TOMATOES!
I took the burger back to the kitchen, took out the tomato and threw it in the bin. I took it back to their table, and they were completely calm and ordinary again.
Bean Allergy
The kitchen got very busy. A lady came to order.
SC: I want the pasta meal, but it contains beans and I’m allergic. Can you make it without the beans?
Me: I’m really sorry, but that particular meal is pre-made earlier in the day. The beans will already be mixed in the pasta.
SC: Well you’re just going to have to go through the whole lot and pick them out, aren’t you??
Me: The kitchen is very busy, I don’t think they have the time to go through the whole lot and pick out beans.
SC: They’re just going to have to!
Me: I’m not going to ask them to do that. You have an allergy and if they miss one then who would be to blame?
SC: God! I’m not really allergic! I just don’t like them!
Me: I’m still not going to ask them to pick them out. They’re too busy.
SC: Fine! I’ll order it as it comes! But I’m not going to enjoy it!
It took all my strength not to say “Is that a threat?”
Shouty Shout
A middle aged man came to the bar.
Me: Hi there, what can I get you.
SC: A PINT OF LAGER!
Me: *jumps* OK, sure.
SC: GOD! I AM SO ANNOYED! I CAN’T BELIEVE THE DAY I’M HAVING!
Me: *slightly alarmed* OK.
SC: MY NEIGHBOUR CALLED THE POLICE ON ME! SHE THINKS I’M WATCHING HER THROUGH HER WINDOWS! I CAN’T BELIEVE THIS!
Me: Ok sir.
SC: I’VE NEVER BEEN IN TROUBLE WITH THE POLICE BEFORE IN MY LIFE! AND THERE I AM, BEING TREATED LIKE A SEX PEST!
Me: That’s awful.
SC: I AM NOT A SEX PEST!
Me: OK sir. You don’t need to shout though.
SC: I’M NOT SHOUTING!!!!!!!
He spotted a friend.
SC: JIM! JIM! YOU WON’T BELIEVE THE DAY I’M HAVING!!!
He repeated the whole conversation at the top of his lungs.
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